Administration Officer

Bethanie is a leading not for profit aged care provider based in Western Australia. For 70 years, we have been empowering ageing Australians to lead their most meaningful lives by recognising 'old age' as a positive force in society and giving a voice to those who have seen it all and live to tell the tale.

We're on a mission to create a better world not just for ageing Australians, but their communities as well, and we believe that to make this difference, you need the right people by your side.

We are currently seeking an enthusiastic and highly organised Administration Officer / Concierge to provide a welcoming presence at Bethanie Subiaco Aged Care Home. Bethanie Subiaco is a 112 bed luxury facility with an active social calendar that provides a full range of aged care services including dementia support.

The role of Administration Officer offers diversity in daily tasks and lots of challenges, therefore we are looking for a well rounded individual with a passion for customer service and a 'can do' attitude. You will have highly tuned administration skills along with a genuine interest in the aged care industry.

In addition, you will also be required to act in a front of house role as Concierge. In this role, you will assess a variety of visitors' needs and direct them to the appropriate channels in a professional and efficient manner.

This opportunity is a concierge focussed role, offered on an initially fixed term part time basis until January 2026, working two days per week 9am - 5pm with the roster negotiable with the successful applicant.

About You

• Demonstrated experience within a busy administrative position, ideally in an aged care, hospital or similar environment, with understanding of financial management databases and payroll / rostering systems an advantage
• High level of attention to detail, with the ability to learn new processes and software quickly
• Strong verbal and written communication skills, including presentation and report writing skills
• Ability to work autonomously, as well as part of a team
• Willingness to uphold the Mission, Vision and Values of The Bethanie Group
• Willingness to obtain relevant vaccinations
• Current National Police Clearance (or willingness to apply for one)

The Role

• Provide a customer-focused service for employees, residents, visitors and suppliers
• Assist in the collection and recording of resident information related to admissions
• Prepare and maintain admission and information packs
• Assist in management of payroll, rostering and accounts receivable / payable processing
• Assist with enquiries from families in regards to residents
• Be the face of Bethanie Subiaco Aged Care Home and promote the Mission, Vision and Values of The Bethanie Group
• Other administrative duties as required

Working with Bethanie

Many of us work because we want to make a difference. As a company, we know we can only do this by providing our people with the best education, facilities and support to make a truly fulfilling career, feel fulfilled.

As well as being part of an engaging and caring work environment, you will also have access to the following benefits:

• Salary packaging up to $15,900 per annum + up to $2,650 for meals and entertainment. Salary packaging allows you to pay for your expenses with money from your salary before tax is taken out. Pay less tax, and your take home pay increases
• A rewarding career with a supportive culture
• Access to discounts on every day purchases from leading brands for groceries, clothing, travel, household appliances and entertainment
• A comprehensive mental health and wellbeing program and free flu vaccinations each year
• Professional development and training opportunities
• A focus on flexibility and work life balance

To Apply

Please click on the link to upload your CV before the closing date. We hope to interview sooner so don't delay

Our application process will consistent of an additional questionnaire to be completed in order to finalise your application. If you require any further information, please contact our Talent Acquisition Team on