Dental Receptionist/Front Desk Coordinator

5 days ago


Windsor VIC, Australia The Dental Company Full time $60,000 - $80,000 per year

Do you love connecting with people and keeping things organised, being the steady, reliable presence others can count on — while also holding firm when it matters? Are you someone who can balance warmth with professionalism, who cares for patients but also understands the importance of keeping the practice running efficiently? If so, we'd love to meet you.

We're looking for a warm, personable, reliable, and business-minded individual to join our team at The Dental Co as our next Front Desk Coordinator. This isn't just a "reception job" — you'll be the face and voice of our practice, helping patients feel welcomed, comfortable, and cared for from the moment they first contact us right through to completing their treatment.

About Us

The Dental Co is a progressive and well-established practice known for our high-quality care and genuine patient relationships. Located at the entrance to Chapel Street, we're part of one of Melbourne's most vibrant areas, with easy access to public transport and all-day parking.

We're a supportive, friendly, and down-to-earth team who value professionalism, respect, and reliability. We love to celebrate all wins, big and small, and take pride in creating a positive environment for both patients and our team.

The Role

This is a varied role that blends patient care with the smooth running of the practice. You'll greet patients, manage bookings, coordinate treatment plans, follow up enquiries, and assist with financial arrangements. A key part of the role is helping patients stay on track with their care so they can achieve the best outcomes — while ensuring the practice runs efficiently day to day.

Key Responsibilities

  • Welcome every patient warmly and professionally
  • Coordinate bookings, schedules, and treatment plans
  • Handle patient accounts and financial arrangements
  • Handle patient enquiries with empathy and professionalism
  • Follow up treatment leads and outstanding care to support patients in moving forward
  • Support the team with a range of administrative tasks

About You

  • At least 2 years' experience in reception, admin, or customer service (dental/health experience is a bonus but not essential)
  • Personable communicator who can balance warmth with professionalism
  • Confident in handling challenging conversations when needed
  • Reliable, detail-oriented, and comfortable multitasking in a busy environment
  • Proactive and motivated to support both patients and the practice team

Perks & Benefits

  • Above-award salary
  • Long-term job stability
  • Ongoing training and professional development
  • Staff discounts on dental care and regular social events
  • Supportive, down-to-earth team environment

Who This Role is For (Yes, This Part Matters)

Whether you're looking for a change or returning to work. Whether you want to grow or just want a stable role in a supportive team where you help people, keep things on track, and feel good about your day. If you're dependable, kind, commercially minded, and take pride in doing things properly — we want to hear from you.

Job Types: Full-time, Part-time, Permanent

Benefits:

  • Employee discount

Experience:

  • Customer service: 2 years (Required)
  • Health administration: 2 years (Preferred)
  • Reception: 2 years (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person



  • Windsor, Australia The Dental Company Full time

    We are in search for a passionate and friendly individual to join our team as a Dental Receptionist/Front Desk Coordinator. Whether you are looking to take on a new career, or if you are working in the dental industry and are looking to explore your skills in other areas, we would love to hear from you! This is an exciting opportunity for someone with...


  • Windsor, Australia The Dental Company Full time

    We are in search for a passionate and friendly individual to join our team as a Dental Receptionist/Front Desk Coordinator. Whether you are looking to take on a new career, or if you are working in the dental industry and are looking to explore your skills in other areas, we would love to hear from you! This is an exciting opportunity for someone with...

  • Dental Receptionist

    2 weeks ago


    Windsor, Australia The Dental Company Full time

    **Front Desk Coordinator/Dental Receptionist** Are you a warm, motivated professional looking for a stable, long-term role in a supportive and established team? At The Dental Co., we’re searching for an experienced individual to join our front desk team and play a key role in creating a welcoming and efficient environment for our patients. **About...


  • Blackburn VIC, Australia Vogue Dental Studios Full time $60,000 - $70,000 per year

    TWO ROLES AVAILABLE:Front Desk Manager and ReceptionistJoin the team at Vogue Dental Studios, where premium care meets luxury service, and every smile transformation begins with you. Our Melbourne flagship clinic is searching for two experienced, passionate, and reliable team members for the positions of front desk manager and receptionist.About the Rolex1...


  • Windsor, Australia The Dental Company Full time

    **Interested in a clinical and administrative role?** **Our team is growing and we are in search for a passionate, motivated and friendly individual to join our team as a Dental Assistant/Receptionist with an immediate start.** This is a dual role for an experienced dental assistant that offers the opportunity for growth into business administration or as...


  • South Windsor, Australia Winder Dental Care Full time

    **Experienced Dental Receptionist** **Employment Type**: Full-time / Part-time/ Casual **About Us** Windsor Dental Care is a modern, patient-focused dental clinic dedicated to providing exceptional care in a friendly and welcoming environment. We take pride in our high clinical standards, compassionate approach, and commitment to building long-term...


  • South Windsor NSW, Australia Winder Dental Care Full time $50,000 - $80,000 per year

    Experienced Dental ReceptionistEmployment Type: Full-time / Part-time/ CasualAbout UsWindsor Dental Care is a modern, patient-focused dental clinic dedicated to providing exceptional care in a friendly and welcoming environment. We take pride in our high clinical standards, compassionate approach, and commitment to building long-term relationships with our...

  • Dental Receptionist

    2 weeks ago


    Pakenham VIC, Australia Lakeside Dental Surgery Full time $31,952 - $50,992 per year

    Exceptional Dental Receptionist required for a dynamic dental practice in Pakenham for Thursday and Fridays.Are you an exceptional dental receptionist?Do you love interacting with people?Is it important to you to make a meaningful difference to the oral health and lives of people?Would you love to capitalise on employer-provided professional development...

  • Dental Receptionist

    2 weeks ago


    Melbourne VIC, Australia Pinho Dental Full time $182,000 per year

    We are seeking a Dental Receptionist to join our modern clinic on Collins Street in the heart of the Melbourne CBD, with easy access by tram and train. Candidates would ideally have experience working in a dental clinic, and experience with dental practice management software.We are a super friendly dental team with four experienced and caring dentists.Our...


  • Preston VIC, Australia New Smiles Dental Full time $60,000 - $75,000 per year

    Dental Receptionist — "Be the Smile Starter at New Smiles Dental, Preston""Your friendly voice, your attention to detail, your care — all combine to help our patients walk out lighter, more confident, cared for."Who We AreNew Smiles Dental is a purpose-built, modern clinic located in Preston (Bell Street corridor) offering comprehensive family, cosmetic,...