Experienced dental receptionist

4 hours ago

South Windsor NSW, Australia Winder Dental Care Full time $50,000 - $80,000 per year

Experienced Dental Receptionist

Employment Type: Full-time / Part-time/ Casual

About Us

Windsor Dental Care is a modern, patient-focused dental clinic dedicated to providing exceptional care in a friendly and welcoming environment. We take pride in our high clinical standards, compassionate approach, and commitment to building long-term relationships with our patients.

About the Role

We are seeking an experienced Dental Receptionist to join our professional and supportive team. The ideal candidate will have strong communication skills, attention to detail, and a passion for delivering outstanding patient experiences.

Key Responsibilities

  • Greet and welcome patients in a warm and professional manner.
  • Manage patient appointments and recall systems using dental software (e.g., Dental4Windows, EXACT, or similar).
  • Handle phone, email, and online enquiries promptly and courteously.
  • Process payments, health fund claims (HICAPS), and manage accounts receivable.
  • Coordinate treatment plans, quotes, and consent forms with patients.
  • Maintain accurate patient records and ensure privacy and confidentiality at all times.
  • Support the clinical team by ensuring smooth daily operations and efficient scheduling.
  • Assist with administrative tasks such as stock ordering, invoicing, and reporting as required.

Skills and Experience

  • Minimum 2 years of experience as a dental receptionist or in a similar role.
  • Proficiency with dental practice management software.
  • Excellent communication and customer service skills.
  • Strong organizational and multitasking abilities.
  • High attention to detail and accuracy in data entry and financial transactions.
  • Professional presentation and a friendly, approachable manner.
  • Knowledge of dental terminology and procedures is essential.

What We Offer

  • Supportive and friendly team environment.
  • Competitive pay based on experience.
  • Ongoing professional development opportunities.
  • Modern, well-equipped dental practice with a focus on patient care and comfort.

How to Apply

If you're an experienced and motivated receptionist who enjoys working in a caring and professional environment, we'd love to hear from you.

Please send your resume and cover letter to

Job Types: Full-time, Part-time, Casual

Pay: From $25.00 per hour

Benefits:

  • Professional development assistance

Work Location: In person

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