Administration Officer

Administration Officer - Full Time

We are seeking an energetic, reliable, and detail-oriented Admin Officer to join our team at Aegis Banksia Park. If you enjoy working in a fast-paced environment and have a passion for aged care, this could be the perfect role for you.

About The Role

In this position, you will be responsible for providing administrative support across both our Residential Care Facility and Transition Care Program (TCP) on a full-time basis. The ideal candidate will have strong organisational skills, a professional and friendly manner, and the ability to handle a variety of tasks efficiently.

Previous experience in aged care or a busy admin setting will be highly regarded. Join a supportive team where your contribution helps make a real difference in the lives of our residents.

As an integral part of the team, you will:

• Provide a professional and friendly reception to our residents, families, visitors, and staff.
• Create and maintain fortnightly rosters for staff, managing master rosters, daily allocation sheets and offering all shifts out, covering sick calls etc. that meet all service delivery requirements within the facility.
• Sick Leave Management, Parental Leave, Shift Swaps, Permanent Shift Changes for TCP Staff.
• Undertake essential administrative functions such as rostering, payroll preparation, billing, banking, and interacting with all staff.
• Perform general administrative duties such as filing, archiving, staff onboarding offboarding and other duties as directed by the Facility Manager.
• Managing agency staff.
• Maintain Facility waitlist for accommodation and ensure that all enquiries are followed through in a timely manner to maximise occupancy.
• Scheduling of students across the facility during placements.
• Assist the Facility Manager and other senior staff with tasks as required.

About Location

Aegis Banksia Park has been designed to offer a broad range of accommodation and lifestyle options for all residents. Calista is a suburb surrounded by natural bushland. Aegis Banksia Park have used this connection to name each of the areas or wings after native flora. There is Acacia, Boronia, Grevillea, Waratah, Banksia and the recently renovated and extended Rosella and Myrtle. Aegis Banksia Park offers both High and Low Care accommodation. Acacia and Waratah offer specialist secure Dementia Care. Banksia Park TCP section is set inside Aegis Banksia Park building, these short term Residence rooms include a host of amenities including lounge areas where residents and guests can mingle in a relaxed and social atmosphere.

About Aegis

• The Aegis Aged Care Group has been providing quality care services to West Australians for 40 years. We are committed to excellence through imagination and innovation, providing a quality life for those who live in one of our 29 Care Facilities in WA. Aegis is our State's largest Residential Aged Care Provider employing over 5,000 staff.

Our culture of coaching and continuous improvement means not only will you get to work in a challenging and rewarding environment, but also within a company that fosters the growth of all employees.

While working at Aegis, we will provide you with a range of benefits including:

• Competitive rates of pay.
• Comprehensive orientation program
• Ongoing training and opportunities for career growth.

Requirements of the role

• Extensive knowledge of rostering practices and systems and strong problem-solving ability.
• Payroll experience preferred but not essential.
• Experience in front-facing administration/reception in a fast-paced, dynamic environment.
• Passion for delivering quality customer service and excellent relationship building skills.
• High levels of accuracy and data entry skills.
• Intermediate computer skills including Microsoft Office suite.
• Aged Care Experience desirable but not essential