Receptionist

Mediterranean Shipping Company (MSC) Australia is a global leader in transportation and logistics. Our vision is to open up a world of opportunities for customers by continually investing in stable, robust and sustainable shipping and logistics solutions.

The Role

We have a fantastic opportunity for a full time Receptionist, within the Customer Services team in Melbourne.  The focus of the role is to be the first point of contact and representing the organisation professionally to both internal and external stakeholders

Key tasks and responsibilities:

• Promptly and correctly handle internal and external telephone calls.
• Greet and assist visitors, providing information and redirecting as necessary.
• Book couriers for local, interstate, and overseas deliveries.
• Ensure all mail and correspondence is delivered to relevant employees/departments daily.
• Carry out banking, mail, and other errands as required.

Qualifications and skills:

• Previous administrative or receptionist experience (preferred)

• Excellent verbal and written communication skills

• Ability to organize and prioritise, including the ability to work to deadlines

• Ability to work under pressure and handle many tasks simultaneously

• Excellent customer service skills

• Strong attention to detail

• Computer literacy in Microsoft Word and Excel

About Mediterranean Shipping Company (MSC)

Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte.

As one of the world's leading container shipping lines, MSC has evolved from a one vessel operation into a globally respected business with a fleet of 860 vessels providing timely delivery of goods and services to customers of all industries and sizes across 300 trade routes and 520 ports of call, carrying some 24.5 million TEU (twenty-foot equivalent units) annually.

MSC is part of the Cargo Division of the MSC Group, with access to an integrated network of road, rail, air, and sea transport resources stretching across the globe. The MSC Group now has 675 offices across 155 countries, with over 200,000 dedicated employees worldwide.

In Australia, MSC opened its first office in 1989, before growing nationwide. The Australian head office is based in Fremantle, Western Australia, and our other offices located in South Australia, Queensland, New South Wales, Victoria, and Tasmania. Locally we have built a strong expertise in fields such as agriculture, dairy, meat, fruits, beverages and other food products, as well as paper materials, forest products and minerals.

For more information, please visit 

Why join MSC?

At MSC, people are the heart of our business. We are not only dedicated to recruiting the right people into the right roles, but also to providing the training and support our teams need to progress their careers, in line with their own goals and aspirations.

You can look forward to a competitive salary, excellent development opportunities and a comprehensive benefits package, including Income Protection Insurance, Employee Assistance Program, Novated Leasing, and Global Travel Benefits including with our related entity – MSC Cruises.

Our Office

Located in the vibrant NewQuay area of Docklands, the MSC Melbourne office is equipped with end of trip facilities, automated coffee machines, views over Banksia Park and supportive colleagues - this is a work environment to be envied

Just a short walk from the water, we are close to a wide range of shops and cafes. In addition, we are also within easy reach of transport links, parking, walking paths, markets, and Marvel Stadium.

To Apply

If you are ready to set sail on this new opportunity, please submit your resume with a covering letter detailing your relevant experience and qualifications.

MSC Australia is an equal opportunity employer, committed to developing and maintaining a diverse workforce. We encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.

This is an office-based position, remote working applications will not be considered.

Overseas applications and non-Australian residents, please also note that you must be legally entitled to work in Australia to be considered for this position, company visa sponsorship is not currently available.