Receptionist

1 day ago

Melbourne, Victoria, Australia Evaluate Medicolegal Full time $70,000 - $120,000 per year
Clinic Receptionist

Location: Level 4, 222 Kings Way South Melbourne

Job Type: Full time/Part Time/Casual

Schedule: Monday to Friday

Position Overview

Evaluate Health is seeking a professional, organized, and proactive Clinic Receptionist to join our team. This role is crucial to ensuring the smooth day-to-day operation of the clinic, providing outstanding customer service, supporting healthcare providers, and maintaining a welcoming and efficient environment for all patients and staff.

Key Responsibilities
  • Greet patients warmly, assist with check-in procedures, and guide them in completing consent forms.
  • Capture and promptly send photos of completed consent forms to the admin team for recordkeeping.
  • Manage incoming calls and patient inquiries professionally and efficiently.
  • Coordinate scheduling, interpreter services, and calendar management in collaboration with the admin team.
  • Process patient invoicing, manage cash payments, and ensure accurate financial recordkeeping.
  • Maintain and manage both soft inventory (office supplies, consent forms, patient materials) and hard inventory (medical equipment, clinic fixtures) to support daily operations.
  • Assist in doctor-related administrative tasks, ensuring all clinic sessions run smoothly and efficiently.
  • Ensure the clinic is kept clean, organized, and compliant with healthcare standards at all times.
  • Support general front desk operations, including appointment scheduling, patient record management, and facilitating seamless patient flow.
  • Proactively resolve patient concerns and delays with professionalism and empathy.
Working Hours
  • Shifts: Hours per day, depending on clinic schedules.
  • Weekly rosters will be communicated in advance.
Compensation
  • Hourly rate: negotiable, based on experience and skill set.
Preferred Qualifications
  • Previous experience as a receptionist or administrative assistant, preferably in a healthcare or medicolegal setting.
  • Strong organizational and multitasking skills, with the ability to manage appointments, documentation, inventory, and inquiries under pressure.
  • Familiarity with scheduling tools, invoicing systems, and patient management software.
  • High attention to detail in managing financial transactions and inventory records.
  • Exceptional interpersonal and communication skills with a focus on delivering excellent customer service.
  • Ability to work collaboratively with medical and administrative teams to ensure efficient clinic operations.
  • Problem-solving ability to address and manage patient delays or concerns professionally.
The Ideal Candidate

We are looking for a receptionist who is enthusiastic, highly organized, patient-focused, and eager to grow within a dynamic and supportive team. Your contribution will be vital to the clinic's success and patient satisfaction.

  • Receptionist

    2 days ago

    Melbourne, Victoria, Australia Kayhan Audio Full time

    We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the...

  • Receptionist

    7 hours ago

    Melbourne, Victoria, Australia Melbourne Institute Of Technology Full time

    Position: ReceptionistLocation: Melbourne CampusEmployment type: Full timeAward: Educational Services (Post-Secondary Education) Award 2020Melbourne Institute of Technology (MIT) is a leading Private institute of Higher Education withcampuses in Melbourne and Sydney. We provide IT, Networking, Data Analytics, Business,Accounting and Engineering...

  • Receptionist

    3 days ago

    Melbourne, Victoria, Australia Bannockburn Medical Centre Full time

    Medical ReceptionistOur practice is seeking an experienced, casual receptionist. Previous experience with scanning, answering telephones, and use of medical billing software is essential. We currently use Pracsoft and Medical Director, plus private billing for our visiting specialists.We need a bright, bubbly and customer focused receptionist to be the face...

  • Receptionist Receptionist

    2 days ago

    Melbourne, Victoria, Australia Sharp & Carter Full time

    An exciting opportunity has become available for a professional and polished Receptionist to join a boutique accounting and financial advisory firm based in Camberwell.This client-facing role is perfect for someone who enjoys being the first point of contact, providing exceptional service, and supporting a close-knit professional team.As Receptionist, you...

  • Receptionist

    2 days ago

    Melbourne, Victoria, Australia Sharp & Carter Full time

    Stunning high rise building with awesome city views | Permanent role- Early Friday finish | Wellness benefits | Social club- Potential to grow within the company | Weekly fruit deliveries**About the role**:Our client are currently seeking a friendly and proactive Receptionist to join their team. As the first point of contact for their valued clients and...

  • Receptionist

    2 days ago

    Melbourne, Victoria, Australia Hillcrest Christian College Full time

    We seeking to appoint a Receptionist to provide administrative support to the RISE program. The Receptionist will also be responsible for minor First Aid at the Coolangatta Campus (full First Aid certificate required). This is a part time, term time position working 3 days per week (Tuesday, Wednesday and Friday) commencing Term 3. Contract to end of year...

  • Receptionist Receptionist

    5 days ago

    Melbourne, Victoria, Australia Sharp & Carter Business Support Full time $104,000 - $130,878 per year

    An exciting opportunity has become available for a professional and polished Receptionist to join a boutique accounting and financial advisory firm based in Camberwell. This client-facing role is perfect for someone who enjoys being the first point of contact, providing exceptional service, and supporting a close-knit professional team. As Receptionist, you...

  • Receptionist

    3 days ago

    Melbourne, Victoria, Australia Melbourne Foot And Ankle Group Full time

    Medical ReceptionistMelbourne Foot and Ankle Group is a well established private podiatry practice with a team of podiatrists, other allied health professionals and lovely reception staff.We are looking for a friendly medical receptionist to join our exisiting reception team.Position description:As a Medical Receptionist you will be the point of contact for...

  • Receptionist

    5 days ago

    Melbourne, Victoria, Australia Forge Group Australia Full time $45,000 - $60,000 per year

    About the role Forge Real Estate is seeking a skilled and personable Receptionist to join our dynamic team in our Melbourne CBD office. This full-time role will be responsible for providing exceptional customer service and administrative support to ensure the smooth running of our busy front-of-house operations.What you'll be doingGreeting and welcoming all...

  • Receptionist

    4 days ago

    Melbourne, Victoria, Australia AB Group Pty Ltd Full time $104,000 - $130,878 per year

    About the role We are seeking a friendly and highly professional Receptionist to join our growing team at AB Group Pty Ltd in Epping, Victoria. This full-time role will be the first point of contact for our valued clients and visitors, providing exceptional customer service and administrative support.What you'll be doingGreeting and welcoming all visitors...