Medical Receptionist

1 week ago

Melbourne, Victoria, Australia BalwynHealthCare Full time $50,000 - $70,000 per year

About Balwyn Health Care

Balwyn Health Care is a busy long standing family General Practice in a modern facility surrounded by ample onsite and neighbouring parking. We have 9 GP's, 4 nurses and 7 receptionists.

We are currently seeking a part time Medical Receptionist to work 3 days per fortnight, semi regular Sat mornings (approximately 1 in 6), and the ability to OCCASIONALLY cover other receptionists as necessary (may be 1 or 2 extra days per week now and then). At least one of your shifts each week will finish at PM.

PAYRATES:-

Weekdays- The base weekday hourly rate is $32.30 /hr ($39.72/hr when annual leave loading, super etc factored in)

Saturday mornings - The base hourly rate is $48.45 /hr ($57.80/hr when annual leave loading, super etc factored in)

Key Responsibilities

  • Friendly first point of contact for all patients.
  • A range of administration and support services to all practitioners (billing, appointments, accounts etc)
  • A high level of accuracy when recording and maintaining patient, clinic and service information
  • Ensure that medical or other billing is carried out correctly including batching and transmission for Medicare, Department of Veteran Affairs, Immunisation on a daily basis
  • Cash management
  • Administrative tasks
  • Training provided

About you

To be successful in this role, the right candidate will need to:

  • Be compassionate and have a caring, have an eye for detail and accuracy, be friendly approach and have a patient-centred focus, be well presented, have a current drivers licence.
  • Must have current Australian work rights to be eligible for this position.
  • Flexible to change hours as required to cover shifts as required
  • Have a calm and considered demeanour when under pressure
  • Be motivated to learn and want to continue to grow their skill set and experience over time

Preferred Criteria

  • Previous Medical Reception experience within the healthcare industry
  • Well-developed verbal and written communication skills
  • Intermediate level computer literacy
  • Must demonstrate proficiency with general office software applications.
  • Ability to provide effective customer service in a professional manner
  • Ability to work autonomously and as part of a team
  • Excellent organisational skills and the capacity to take initiative, to follow instructions
  • Knowledge of medical terminology and health systems (e.g. Medicare) is highly helpful
  • Previous experience with medical appointment making and billing software considered an advantage

Please note that only successful candidates will be contacted who meet the essential criteria.

Please send your CV to Please include your availability for work and whether you have additional work or study commitments.

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