Sales Administrator

4 days ago

Williamstown North Victoria, Australia Troya Living Full time

Troya Living & Tool Market are looking to appoint a Sales Administratorto join the existing team.

The company is well-established and rapidly growing. We are looking for someone who can provide support to our growing team working in Williamstown North VIC. This is a fast paced but very rewarding role that will require you to work efficiently and accurately.  Join our close-knit team for office banter and social events every quarter.

About You

  • A flexible 'can do' attitude.You may have a strong Customer Service background and want to apply your skills in the Furniture, Garden, Hardware eCommerce Industry.
  • Love talking to people, because at Troya & Tool Market we are all about the customer
  • You will be well presented, professional and courteous
  • You will have fantastic interpersonal skills and love connecting with people from all walks of life
  • You will have second to none administration and data entry skills, including the ability to prioritise your time.
  • You will be a self-motivated, creative thinker, able to problem solve and A genuine desire to assist customers.

What You'll Be Doing

  • Assist the Sales team in their roles post sales customer engagement.
  • Oversee the sales team's Invoices and purchase orders, ensuring all details are accurate.
  • Coordinating the delivery and installation of our high-quality Wall Beds, ensuring seamless execution.
  • Communicate with customers post-purchase to provide updates on orders, resolve issues, and manage paperwork for deliveries, warranties, and returns.
  • Liaise with assembler, customers, and warehouses to manage stock received, customer pick ups and delivery schedules.

What We're Looking For

  • Previous experience (2 years) in a sales support or administrative role preferably in the furniture or related industries,
  • A passion for customer service.
  • Excellent communication skills, with the ability to build rapport with customers and team members.
  • A solid understanding of Excel, Inventory Systems and proficiency with office productivity tools.
  • Strong organisational skills and the ability to manage multiple tasks and deadlines efficiently.
  • A keen eye for detail, with a commitment to maintaining accuracy and excellence in your work.
  • A positive, proactive attitude, with the ability to work collaboratively as part of a team.

Benefits:

  • Culture focused on teamwork, innovation, and growth
  • Strong communication skills (paramount) and the ability to work well in a team.
  • Enthusiasm for learning and adapting to new trends
  • Fun, collaborative work environment with a talented team of professionals
  • Staff discount on Tool Market and Troya products
  • Regular team lunches and outings.

An excellent Salary plus Super is on offer based out of Williamstown North.

Salray will range from $70,000 to $80,000 (+ superannuation) subject to experience.

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