Sales Administration Executive
2 days ago
We are seeking a detail-oriented and proactive Sales Administration Executive to join our Sales team. This role is pivotal in ensuring a smooth transition from booking to confirmation, supporting Sales Executives by managing fulfilment, reservations, and key administration tasks. If you thrive in a fast-paced environment, have strong attention to detail, and love being the "go-to" support person in a high-performing team, this could be the role for you.
Key Responsibilities
Reservation Fulfilment
- Manage the Reservations Fulfilment queue in Microsoft Planner
- Reserve, ticket, reissue, and refund flights via Sabre and/or Air Tickets
- Confirm cruise, accommodation, car hire, transfers, and event bookings
- Liaise with hotels/venues on special requirements (accessibility, parking, etc.)
Reporting & Administration
- Run and review weekly online order reports
- Validate and allocate bookings, ensuring accuracy and follow-up
- Assist Sales Team with Salesforce contracting and product loading
- Create and manage Outreach sequences and sales prospecting lists
- Generate and distribute sales reports as required
Supplier Liaison
- Build and maintain supplier relationships
- Coordinate with suppliers to confirm availability and secure waivers or favours
About You
You are a highly organised professional with a knack for detail and a solutions-focused mindset. You thrive in collaborative environments but can work independently to get things done. You enjoy problem-solving, managing multiple priorities, and delivering seamless experiences for both colleagues and clients.
Experience & Skills
- Preferred minimum 2 years' experience in a Travel Agent/Reservations or Airline Reservations role
- Sabre fares and ticketing experience (essential)
- Salesforce and Microsoft Outreach experience (highly regarded)
- Strong computer literacy (Excel, Word, PowerPoint, Outlook)
Personal Qualities
- Exceptional attention to detail
- Strong time management and ability to meet deadlines
- Self-motivated and proactive problem-solver
- Team-oriented and supportive mindset
Why Join Us?
This is an exciting opportunity to work in a dynamic environment where no two days are the same. You'll be part of a supportive Sales team, with the chance to build relationships across the business and with suppliers, while contributing to memorable client experiences.
Ready to Apply?
If you're a travel professional looking for your next challenge, we'd love to hear from you. Apply now and bring your expertise to our growing team
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