Bookings Officer

Applications for this position are
open until a suitable pool of candidates is received
. This means the vacancy may close without notice. If you are interested in this position, we highly recommend you apply as soon as possible.
Together, we're working to build a vibrant and sustainable regional city...
and we would love for you to join us.
In the heart of the Goldfields, Kalgoorlie-Boulder is a modern and thriving city that embodies the true spirit of a regional community. Located approximately 600 kilometres east of Perth, more than 30,000 people call the city home and enjoy the amenities and facilities of a metropolitan city, with the lifestyle benefits that come from living in a place where nature and adventure are on your doorstep.

With new leadership, dedicated staff and a supportive Council, the City is working towards the vision of being a sustainable regional city of the future.

We are dedicated to working together to achieve the best possible outcomes and are guided by our intention to:

• Be a clean and green city
• Be a place people call home
• Have facilities and services for everyone
• Encourage and support economic development and diversification
• Be a quality employer.

Starting from: $74,628.25
About The Role
Duties
Key Responsibilities Include

• Provide an exemplary customer service experience to the community for bookings and/or hiring of recreational parks, community halls and town halls.
• Coordinate the use and/or hire of the GVROC and City of Kalgoorlie-Boulder equipment in an efficient and effective manner.
• Operational coordination with the booking of Council facilities which include but are not limited to bookings calendar/software, bond receipt and returns, bond checks and timely distribution of booking notifications to relevant mangers of facilities.
• Liaise directly with the community regarding community and commercial events as they relate to booking enquiries as well as organising communications with relevant City officers for Community and Commercial events.
• Develop, evaluate and maintain appropriate and effective procedural and operational methods associated with the functions of the City Bookings Officer.
• Maintain and organise the City's key management system as well as co-ordinate the distribution of keys to relevant City Officers Contractors and hirers.
• Work alongside the City's Customer Service Team to maintain a seamless transition of booking and enquiry information between the areas.

Who We Are Looking For
To be considered for this position, you will need

• Excellent communication, negotiation and conflict resolution skills and interpersonal skills including ability to liaise effectively and confidently with internal and external customers.
• Advanced computer skills and knowledge of Microsoft Office suite of application.
• Strong administrative, planning and organisational skills with the ability to work to deadlines across a number of projects simultaneously with excellent attention to detail.
• Strong team player and mentor with proven ability to work autonomously with initiative, forward thinking and capacity to solve problems and make decisions.
• Knowledge of Local Government operations.
• Current satisfactory National Police Clearance.
• Current WA "C" Class driver's licence.

Values
Accountability
- We take ownership of our actions and outcomes, delivering on our commitments.

Collaboration
- We work together with respect and shared purpose to achieve common goals.

Teamwork
- We support one another, celebrate collective success and grow stronger together.

Respect
- We treat others with dignity, value diverse perspectives and build inclusive relationships.

Integrity
- We act with honesty, fairness and ethical responsibility in all we do.

Transparency
- We communicate openly, share information freely and foster trust.

Excellence
- We pursue high standards, continuous improvement and impactful results.

Benefits
We provide employees with generous employment conditions/benefits, including:

• Salary sacrificing
• Flexible Working Arrangements
• A host of health and well-being initiatives, including the Employee Assistance Program
• Generous Superannuation contributions with the City matching up to 3% voluntary additional contributions
• Training and development opportunities
• Free Parking
• Subsidised gym/leisure centre membership (at the nearby Goldfields Oasis)
• $300 annual reimbursement for attendance at, or use of, City owned facilities
• Rebated childcare offered
• We are an Equal Employment Opportunity employer, meaning all applicants are treated fairly and respectfully and have equal access to the opportunities available.