Sales Manager

About us

Museum of Illusions is the world's largest and fastest-growing museum chain with 64 locations in 28 countries, and big plans for further expansion. Our original concept was launched in 2015 and quickly became a recognizable global brand and leading attraction in each city where it was launched.

At the Museum of Illusions, we understand the power of play, exploration, and creativity. We are curious and open to people thinking outside the box. And one thing is for sure – MOI offers you the opportunity to enjoy flexible work hours, travel globally, and explore different concepts.

Our young and motivated team is rapidly growing, and we invite you to join us in our mission to bring interactive, immersive, and fun experiences to everyone eager to have their mind blown.

Sales Manager

The ideal candidate will be a major contributor to the team

You will be a part of this exciting time where we are focusing on maximizing revenue through strategic inbound and outbound sales initiatives. Your charisma and multifaceted experience will enable you to forge strong relationships with corporate entities, educational institutions, and various organizations to facilitate group visits and special event bookings. Our Sales Managers are responsible for driving revenue and maintaining strong relationships with business decisions makers, understanding the client's needs and effectively presenting our museum as the solution that meets those needs. They have strong business acumen and an understanding of KPIs and business planning to strategically know how to impact business.

Primary Job Duties & Responsibilities:

• Actively identify and reach out to potential clients such as corporate groups, educational institutions, and other organizations for group visits or event bookings
• Prepare and deliver presentations or sales pitches, showcasing the museum's offerings and customizing proposals to meet the needs of prospective clients.
• Engage with local schools and educational institutions to promote educational visits and workshops, emphasizing the museum's educational value.
• Act as the primary point of contact for clients organizing private events, group visits, or parties at the museum. This includes handling inquiries, providing detailed information about available packages, and customizing offerings as per client needs.
• Manage the booking process for these events, ensuring that all details are accurately recorded and communicated to relevant museum staff.
• Offer customizable options for private events to enhance the visitor experience, including special tours, exclusive access to certain exhibits, or tailored educational sessions. Upsell additional services like catering or special merchandise.
• Coordinate logistics such as setting up spaces, arranging for necessary equipment, and ensuring that operations staff are briefed about the event specifics.
• Establish and maintain relationships with key decision-makers in organizations for recurring business opportunities.
• Conduct follow-up with client's post-event to gather feedback and encourage future bookings.

Community Engagement:

• Attend local community events, business meetings, and networking events to promote the Museum of Illusions.
• Form partnerships and affiliate relationships with local businesses such as hotels, restaurants, and event planners. This includes negotiating mutually beneficial agreements, such as package deals or cross-promotional opportunities.
• Act as a brand ambassador for the Museum of Illusions in all interactions, effectively communicating the museum's values and unique offerings.
• Regularly collect and report community feedback to the museum management, aiding in the development of strategies that resonate with local interests and needs.
• Identify and establish strategic alliances with local businesses and cultural institutions, creating a network that supports mutual growth.

Qualifications

• Bachelor's degree in business or similar degree.
• Minimum of 3 years of experience in sales
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Ability to manage time effectively, prioritizing tasks to meet deadlines.
• Ability to work effectively in a team and collaborate with other departments.
• Proficient with Microsoft Office Suite or related software.
• Customer service experience.
• Tech savyiness is a must
• Advanced interpersonal skills.
• Significant emotional intelligence.
• Strategic thinking, analytical, and problem-solving skills.
• Proactive, organized, accountable, trustworthy, and observant.
• Self-starter personality.
• Ability to speak and present professionally.

Company Statement: Museum of Illusions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.