Ecommerce & Retail Account Manager

5 days ago

Sydney, New South Wales, Australia Sharp & Carter Sales and Marketing Full time $100,000 - $120,000 per year
  • Amazing Culture | Excellent Leaders | Huge Growth & Progression Potential
  • Opportunity to work with a leading global partner in the Online Retail space
  • CBD Office + WFH | $90,000 - $100,000 Base + Super | Permanent

Responsibilities

  • Effectively manage account portfolio, ensuring it aligns with overall ANZ objectives.
  • Negotiate in-store and online "game plans," including merchandising programs, Balance of Floor (BOF), and Balance of Sale (BOS), for execution by Field sales representatives.
  • Manage online customers performance marketing strategies including: Ad spend management, CRO & ROAS optimisation as well as traffic generation.
  • Manage revenue, Direct Contribution Margin (DCM) by category, and Trade Partner Investment (TPI) by account across the assigned customer base.
  • Manage online Marketplace to ensure optimal stock levels are maintained and planned in advance of Marketing promotions by engaging relevant internal stakeholders.
  • Drive effective sell-in and sell-through of products, with a strong focus on New Product Development (NPD) and strategic imperatives.
  • Act as a consultant to customers, enhancing margins through increased sales and improving product mix.
  • Negotiate strategic growth agreements for each quarter.
  • Capture and communicate internally industry and competitor insights.
  • Collaborate with the Training & Execution team to maximise sell-through.
  • Cultivate strategic and positive relationships with trade customers.
  • Align business processes across Marketing, Category, and Supply Chain for activity and demand planning.

Skills

  • Bachelor of Business, a related discipline, or other similar tertiary qualification/s.
  • Minimum of three years of proven digital key account management experience.
  • E-commerce experience or managed e-comm accounts.
  • Strong business acumen and superior negotiation skills.
  • Excellent training, presentation, and relationship management skills.
  • Friendly, engaging, and positive personality and approach.
  • High level of self-motivation.
  • Fully licensed to drive passenger vehicles.
  • Ideally culinary and/ or small appliances interest.

How To Apply

Please click the apply button now or email your resume to Adam Parle at for a private and confidential discussion

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