Social Media and Marketing Coordinator

Join our friendly and professional team and be part of our amazing culture. A great career path in a well-established, busy salon where you can grow with the brand. Headcase Hair has exciting opportunities for a full-time Social Media Marketing Coordinator with more than two years of experience. Work in one of the most fashion-forward salons and be inspired. See our work on Instagram @headcasehair and our website Great remuneration package of 70K - 80K in an exciting and friendly working environment.

With more than 20 years of continuous evolution, excellent staff retention and a forward-thinking approach to business and leadership, there is no doubt that once you join us, you'll want to stay. At Headcase Hair, we are the pioneers in luxury editorial hairdressing. Join us as our brand continues to expand and our business has become multi-site.

About the role

This is a six-month contract for a Social Media and Marketing Coordinator role based in our Paddington and Potts Point salons. You will be responsible for managing and growing our social media presence across multiple platforms, creating engaging content, and interacting with our online community to drive brand awareness and customer engagement.

What you'll be doing

• Plan, create and publish high-quality social media content across 3 Instagram accounts, 3 TikTok accounts, Facebook, Google Business  and other relevant platforms
• Develop and implement a social media strategy to increase brand visibility, follower growth and engagement
• Monitor social media conversations and respond to customer queries and comments in a timely manner
• Collaborate with the Directors to strategise, plan and schedule
• Analyse social media performance and provide regular reports on key metrics and insights
• Stay up-to-date with social media trends and best practices to continuously improve our social media presence
• Manage influencers and models to create engaging content
• Assist in planning and executing digital marketing campaigns, including email marketing, paid social advertising, and influencer partnerships
• Conduct market research and stay updated on industry trends and competitor activities
• Support event promotion and marketing initiatives both online and offline
• Maintain brand consistency and voice across all digital platforms

What we're looking for

• A minimum of 2 years of experience in a social media and marketing coordinator or similar role, ideally within the marketing or communications field
• Strong understanding of major social media platforms, with a strategic approach to leveraging them for business success. Skilled in developing innovative growth strategies to maximise engagement, expand reach, and drive sustainable growth.
• Excellent written and visual communication skills, with the ability to create engaging, on-brand content
• Creative mindset and an eye for aesthetics to produce visually appealing social media posts
• Familiarity with social media management tools and analytics
• Proactive, organised and able to manage multiple tasks and deadlines
• Passion for social media and marketing and staying up-to-date with the latest trends and best practices

What we offer

At Headcase Hair:

• We value innovation and collaboration -We appreciate that all our team members come from different backgrounds and skill-sets, and we value what they bring to the team and how they can innovate our business
• Pleasant culture -Whether you have been with us for 15 years or 15 minutes, you can expect to feel welcomed and a part of the team
• Great reputation and choice employer - All our employees would have great things to say about us, which is why they have stayed with us for so long. We lead with integrity and our values front of mind, always
• Comfortable working environment. We provide a warm and comfortable ambience, luxury interiors and décor and loads of natural light

At Headcase Hair, you will have the opportunity to do amazing work and be creative and successful. We are a fun, friendly, and supportive team that offers training if required so you can excel in your work and career. If you share our passion and ambition and are looking to be part of a great team, then this is a career opportunity not to be missed 

All applications will be strictly confidential. We are currently interviewing; to be considered for this role, please attach your cover letter and resume and apply.