Account Coordinator

8 hours ago

Surry Hills, New South Wales, Australia Safewill Full time $60,000 - $90,000 per year

Build the Next Chapter of Giving in Australia

Safewill is Australia's leading online Wills and Estate Planning platform, helping hundreds of thousands of Aussies and Kiwis take care of their legacy while driving millions in future gifts to charities.

We're hiring a growth-minded Account Coordinator to join our Sydney team. This is a rare opportunity to fast-track your career inside one of Australia's most ambitious startups. You'll work directly with senior leaders, manage real partner relationships, and see your ideas go live fast, all while learning how marketing, partnerships, and tech fit together.

If you're curious, driven, and love seeing your work translate into real outcomes, you'll thrive here.

What You'll Own
Partner Success

  • Support a portfolio of charity partners across onboarding, campaign planning, and renewals
  • Coordinate end-to-end marketing campaigns and partner initiatives that drive engagement and revenue growth.
  • Communicate with clarity and confidence to keep partners informed, engaged, and aligned

Campaign Execution & Insight

  • Use HubSpot, Google Sheets, and dashboards to manage workflows, track results, and report impact
  • Spot trends in campaign data to guide next steps and improve partner outcomes
  • Collaborate with Marketing and Product teams to optimise campaigns and partner experiences

Continuous Growth

  • Build foundational account management and marketing skills in a fast-moving, supportive environment
  • Learn automation tools and AI workflows to streamline delivery and scale results
  • Develop a commercial mindset - balancing partner success with Safewill's growth goals

About You
You're early in your career but ready to take ownership and grow fast. You bring a structured approach to your work, thrive under pressure, and stay positive even when things move quickly.

You'll bring:

  • 1-2 years' experience in account coordination, campaign delivery, or partner-facing roles
  • Working knowledge of marketing basics: email, CRM, content, or events
  • CRM or data literacy (HubSpot, Sheets, dashboards, etc.)
  • Clear written and verbal communication
  • Creative intuition and able to spot good copy and design
  • Curiosity about automation, AI tools, and startup environments

You'll thrive if you:

  • Stay goal-oriented and resilient under pressure
  • Are coachable, curious, and fast to learn
  • Have a bias for action and ownership mentality
  • Love seeing your work directly impact real-world results

Why Safewill?
We're rewriting how Australians deal with death - simplifying estate planning services through beautifully simple tech. At Safewill, you'll grow faster because you're closer to the action. You'll see how strategy becomes execution, how data drives decisions, and how a small team builds something that changes lives.

We live by our
SAFE values
:

  • Speed: We move quickly with purpose
  • All-in: We win as a team
  • Find the Impact: We focus on what matters
  • Elevate: We raise the bar, every day

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