Rostering and Administration Officer

2 weeks ago

Toowoomba, Queensland, Australia Focused on Care Full time $50,000 - $70,000 per year

What we are looking for:

A full-time Rostering and Administration Officer opportunity has opened up in our Toowoomba office. You will be responsible for managing all rosters and backfilling shift for our clients and staff using the CRM software and contribute to the overall administrative support of the office.

You will need to be able to effectively and efficiently engage with a range of different people including clients, support workers and managers. You will also contribute to data and reporting to assist with workforce planning.

This role will complement our existing team operating in our service window of 7am and 10pm Monday to Friday and 8am to 2pm on weekends.

You must possess the following skills/attributes:

  • Willingness to work between the above service window including weekends
  • You thrive in a fast-paced environment and you have the resilience to manage multiple tasks at once
  • Ability to quickly learn computer programs
  • Exceptional written and verbal communication skills
  • Ability to work towards strict deadlines
  • Reliable and hard working
  • Ability to quickly form relationships and work within a team environment
  • Time management skills
  • Blue and Yellow Card/Worker Screening Card or ability to quickly obtain them

The following skills/attributes will be viewed favourably:

  • Experience creating and maintaining rosters
  • Experience with MYP software
  • An in-depth knowledge of the Microsoft Office suite
  • Knowledge of the NDIS and its underlying framework
  • Experience rostering for an NDIS Service Provider

Benefits and Salary

  • SCHADS level 2
  • Flexible working hours
  • Career progression opportunities
  • Work with a passionate and supportive team

About Us

Focused on Care is a Toowoomba-based organisation providing individualised, high-quality care to meet the evolving needs of our clients and the community.

We support NDIS, DVA and NIISQ clients and pride ourselves on doing things differently and putting our clients at the centre of everything we do.

Visit our website for more details about us and job opportunities -

How to apply

Click on the "Apply Now" button and send us your resume and a cover letter detailing your skills, experience and what interests you about this role.

Interviews for the role will commence immediately.

Applications without a cover letter may not be considered.

If you have any questions about the role or the organisation, please contact the office on or email

Please note that only applicants who are shortlisted will be contacted.

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