Administration Officer

2 weeks ago

Toowoomba, Queensland, Australia Therapy Alliance Group Full time $67,200 - $90,000 per year

ABOUT TAG

TAG is expanding Let us tell you our story so far. Therapy Alliance Group (TAG) was originally founded way back in 2004 and is now a thriving multidisciplinary allied health organisation with six clinical practice locations in Toowoomba; Aspley; Morayfield, Mansfield and Beenleigh. This growth was based on a reputation for exceptional care and clinical excellence.

We have a strong history and long tradition of delivering caring, effective and life-changing therapy services for children and adults with disability or development difficulties while supporting their parents, carers and families. TAG's values are the backbone of our company culture, making it a great place to work.

ABOUT THE ROLE

Do you like to be organised and get the most out of a situation? Are you enthusiastic, organised and meticulous in what you do? Do you cope well with competing priorities and can determine the most important work to be done? Do you like solving puzzles and getting to the bottom of a tricky situation? Are you equally a people person who loves interacting with clients?

This is a Permanent Full time role working a 76 hour fortnight Monday to Friday 8.30am-5pm. You'll be an integral part of our dedicated Toowoomba Allied Health team and take intense pride in the powerful change you can implement in people's lives by working together as a team. You'll enjoy working as part of our playful, close-knit and dedicated Admin team.

This is an exciting opportunity to get in on the ground level and be part of an amazing journey of growth for yourself and TAG.

Your role will involve a wide variety of tasks under supervision such as:

  • Reception and Customer Service duties – answering phones, greeting clients, managing arrivals and cancellations
  • Invoicing & handling payments
  • Supporting others with General Administration duties such as responding to queries, forwarding communications to the relevant areas, filing, scanning, data entry and electronic document management
  • Liaising with clients regarding appointment changes; assisting with the sending out & managing of quotes & signed agreements for services
  • Maintaining accurate records of all communication with clients
  • Assisting with the scheduling of appointments and meetings in clinician calendars
  • Assisting new and potential clients through responding to intake requests via phone, email or social media contacts, gaining an understanding of client needs, gathering relevant paperwork and information and booking appointments
  • Maintaining general office tidiness
  • Managing multiple email inboxes

ABOUT YOU

  • Hold a Blue Card and NDIS Worker screening card
  • A people person who loves interacting with and helping others
  • Previous experience as an Administration Officer
  • QLD Drivers licence and own reliable transport
  • Have a great eye for detail, process driven - We will be conducting testing as part of our recruitment process
  • Proficient Typing skills and the ability to pick different software systems up quickly - We will be conducting testing as part of our recruitment process
  • Reliable and dedicated - you hate being late and letting anyone down
  • Able to work alone
  • Strong problem solving skills
  • Happy to work for $32.50p/hour perm full-time dependant on experience

If all of the above sounds like you, then this role is for you

HOW TO APPLY

Simply apply with a resume. Please note our recruitment process does include testing.

*Please note previous applicants need not apply.

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