Learning & Development Officer

14 hours ago

Preston, Victoria, Australia CW Retail Services Pty Ltd Full time $60,000 - $80,000 per year
About the opportunity

We're looking for a Learning and Development Administration Officer to join our team and help deliver high-quality training and compliance support across our organisation and franchise network.

Reporting to the Learning and Development Administration Manager, you'll coordinate training programs with external providers, support learners throughout their journey, and assist with compliance activities including the Quality Care Pharmacy Program (QCPP). You'll also play a key role in maintaining our Learning Management System (LMS) and ensuring training records are accurate and up to date.

The primary responsibilities within the role will include:

  • Administering training programs with RTOs, government bodies, and external providers.
  • Supporting franchisees with QCPP assessment requirements and compliance activities.
  • Providing learner support from enrolment to completion, ensuring a smooth and engaging experience.
  • Maintaining training records and assist with LMS administration, reporting, and system support.
  • Coordinating training logistics including venues, resources, and scheduling.
  • Ensuring compliance with privacy and data protection standards.
Who are we looking for?
  • Experience in training administration, customer service, or community pharmacy.
  • Strong organisational skills and the ability to manage multiple priorities.
  • Excellent communication and customer service skills.
  • Proficiency in Microsoft Office; experience with LMS platforms is a plus.
  • Familiarity with Australian Apprenticeships and vocational training processes (highly regarded).
  • A collaborative, proactive attitude and a genuine interest in helping others succeed.

Even if you don't believe you meet all the skills and experience listed above, we still encourage you to apply

About us

Sigma Healthcare is powering pharmacy  We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty  We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia.  With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.

Why Join Us?

Be part of a supportive and inclusive team that values continuous learning and make a real impact across a national network of community pharmacies. Some of our other group benefits include: 

  • Employee discounts on a wide range of products as well as corporate discounts on Healthcare Premiums and Novated Leasing.
  • Health and wellbeing initiatives to help you thrive.
  • Access to exclusive team member offers, including hotels and restaurants.
  • Access to EAP services.
  • Subsidised onsite canteen and Chemist Warehouse gift shop.
  • Complimentary shuttle bus service from the nearby train stations to support public transport users, as well as staff car parking on-site.

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