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Internal Sales/Customer Service Representative

2 weeks ago

Newcastle Maitland Hunter, Australia ACD Trade Full time $104,000 - $130,878 per year

Looking for a fresh start with a supportive team? Join ACD Trade in Newcastle as an Internal Sales Assistant

At ACD Trade, we're one of Australia's largest air-conditioning wholesalers with 16 branches across QLD, WA, and NT. As part of the Beijer Ref Group, we're backed by a network of over 100 branches and 800+ employees nationally. But more than that—we're a team that values people first.

We're looking for someone friendly, reliable, and ready to learn to join our Newcastle branch in a full-time Internal Sales role.

What's in it for you?
  • Great team culture – We work by our values: Committed, United, Engaged, and Straightforward. We take our work seriously—but we also know how to have a laugh.
  • On-the-job training – You don't need industry experience; we'll show you the ropes.
  • Career growth – We'll support your development with coaching, mentoring, and real career opportunities.
  • Competitive pay – You'll receive a solid salary package, including an incentive plan.
What you'll be doing:

You'll be the friendly face (or voice) our customers connect with, helping with:

  • Phone and counter sales
  • Answering customer questions and offering product advice (don't worry, we'll train you)
  • Processing orders, invoices and quotes
  • Supporting with stock management and picking orders
  • Keeping things running smoothly with general admin tasks
  • Building great relationships with our customers through honesty and helpful service
Who we're looking for:

We're not just hiring for skills—we're hiring for the right attitude. If you:

  • Love helping people and making their day easier
  • Are organised, reliable, and like learning new things
  • Are confident using a computer (basic to intermediate skills are fine)
  • Want a stable job with a company that invests in its people
Sound like a fit?

If you're looking for a job where you can grow, be yourself, and work with a great bunch of people, click 'Apply now'—we can't wait to meet you