Customer Service Representative

1 week ago


Newcastle Maitland Hunter, Australia Vamp Wine Rooms Full time $60,000 - $80,000 per year

Summary:

Cellar Door, Sales – Vamp Wine Rooms (Hunter Valley)

Vamp Wine Rooms is not your typical cellar door. We're bold, stylish, and a little unexpected – just like our wines. We're now looking for a motivated Cellar Door, Sales team member to join us in delivering unforgettable experiences for our guests in Pokolbin.

What you'll do


• Welcome and guide visitors through wine tastings in a fun, engaging way


• Build strong connections that turn visitors into loyal customers and club members


• Drive sales across wine, merchandise, and memberships


• Ensure every guest leaves with a memorable Vamp experience

What we're looking for


• Passion for wine, hospitality, and creating great customer moments


• Confident communicator with a natural sales flair


• Flexible availability, including weekends


• Previous cellar door or hospitality experience preferred (but not essential)


• A team player with energy, personality, and professionalism

Why Vamp Wine Rooms?


• Work in one of the Hunter Valley's most unique cellar doors


• Join a small, passionate team with opportunities to grow


• Staff discounts on wine and merchandise


• Be part of an edgy, creative brand that stands out from the crowd



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