CRM Specialist

1 day ago

Burwood NSW, Australia Jivaro Full time $60,000 - $120,000 per year
  • 3 Days in office, 2 Days WFH + strong flexi-hours to suit your schedule
  • High impact role with incredible mentorship, working within a stellar team
  • Working on best-in-class, cutting edge campaigns for a loyal customer base

The opportunity to drive & deliver CRM & Loyalty campaigns for a major Consumer business & household name, working directly alongside the CRM Manager to drive retention and customer engagement, for a hugely loyal customer database, with best-in-class product and the #1 leader in their category.

This is a high-impact opportunity, working alongside Marketing, Brand, Creative & Digital teams within a high-performing, innovative company culture.

The Role:

Working directly alongside the CRM Manager & Head of Digital, to drive growth & retention strategies across a huge customer database, executing the promotional calendar, mapping customer journeys and building audience segments. You will be responsible for helping to shape & deliver newly created audience flows, re-activation campaigns and deliver strong engagement metrics.

Essential Skills & Responsibilities:

  • A solid, demonstrated background within CRM, Email Marketing & Loyalty focused roles
  • Experience within the Retail, Consumer & Lifestyle sectors would be hugely advantageous but not essential
  • Prior experience or exposure within subscription based businesses would be a huge plus
  • Strong, hands on experience with platforms such as Klaviyo, Yotpo, Salesforce Marketing Cloud or Emarsys
  • A solid background with reporting, utilising data to drive decision making and presenting insights to the wider Senior Team
  • A real passion for customer engagement, Loyalty & Retention Marketing and delivering super high performing campaigns
  • Exposure to building new journey flows and re-developing audience segmentation would be hugely advantageous

The Benefits:

  • Strong WFH flexibility, with 3 days in office, 2 days WFH & flexible working hours to suit your schedule
  • Joining a business that is the leader in their category of health, wellness & active living
  • Great product discounts across a huge product portfolio
  • Huge learning & development opportunities, working alongside the CRM Manager, Head of Digital & wider Marketing team
  • Onsite parking + an endless list of employee benefits
  • Joining a people first, high-performance & innovative company culture that's built around being forward thinking

Excited? You should be

If this sounds of interest, please get in touch today & apply or send your resume to Charlotte -

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