Medical Secretary

2 weeks ago

Melbourne, Victoria, Australia Melbourne Hip and Knee Full time $60,000 - $80,000 per year

Medical Secretary – Full Time

We are seeking an enthusiastic, mature-minded, and dedicated full-time Medical Secretary to join our team

Reporting to the Practice Manager, this is a Monday to Friday role with no weekend work.

The service our patients experience is our number one priority; we require someone dedicated to ensuring they receive the best care possible from the moment they walk through the door.

The right candidate will receive a competitive salary package, free on-site parking, and the opportunity to be part of a supportive team that enjoys regular social events.

Previous experience in private specialist consulting rooms, an understanding of Private Health Insurance, experience with Genie software, and audio typing skills will be looked upon extremely favourably. This is NOT an entry-level position.

Key responsibilities include:

  • General reception and administration duties
  • Booking patient consultations
  • Scheduling theatre lists and patient surgeries, including booking prosthesis and coordinating pre-operative tests
  • Patient invoicing, including requesting and receipting payments
  • Banking and reconciliation of monies received
  • Processing private insurance, DVA, and Medicare claims
  • Audio typing
  • Operating specialist software (Genie)
  • Liaising with surgeons, the Practice Manager, and other team members

Skills and experience required:

  • Previous experience in a specialist surgical practice
  • Knowledge of Genie software preferred
  • Strong understanding of medical terminology
  • Outstanding customer service skills
  • Excellent communication skills and ability to work within a team
  • Strong attention to detail and ability to work autonomously
  • Understanding of Private Health Insurance processes an advantage
  • Strong computer/IT skills, including use of Mac
  • Excellent typing skills
  • Flexibility and a proactive attitude

We are located in modern, newly constructed consulting rooms close to public transport, with free onsite parking available.

Alternatively you can apply by sending a cover letter and resume to

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