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Part/Full Time Medical Secretary

2 weeks ago

Melbourne, Victoria, Australia RWS Full time $104,000 - $130,878 per year

Part/Full - Time Medical Secretary

  • Delightful Surgeon – opportunities to upskill – Gentu
  • Part-Time or Full-time options available – East Melbourne
  • Modern, beautiful rooms – commencement Late Oct/Nov

Are you an experienced and compassionate Medical Secretary with a genuine interest in women's health? Do you take pride in creating a welcoming environment for patients while ensuring practice processes are streamlined? If so, we would love to hear from you

About us:

We are seeking two Medical Secretaries to join our Gynaecology practice in East Melbourne.

This is a wonderful opportunity to be part of a supportive team and work closely with our Surgeon while promoting a positive patient experience.

The Surgeon is a Gynaecologist and Robotic Surgeon, who specialises in managing patients with Chronic or Persistent Pelvic Pain, Endometriosis, Adenomyosis, Abnormal Period, Heavy Menstrual Bleeding and Fibroids. To say our Surgeon is delightful would be an understatement

The successful candidates would work alongside the Surgeon and a pelvic physiotherapist who consults at the practice twice a week.

About you:

We have 2 positions available;

  • Full-Time Medical Secretary: This role would suit someone with surgical specialist secretary experience, is eager to step up and advance their career. Our ideal candidate for this position is someone who is familiar with surgical billing and using Gentu software. This is your chance to take ownership of the practice, oversee daily operations, and lead with confidence.

  • Part-Time Medical Secretary: This junior role would suit a Medical Receptionist who is looking to upskill, collaborative, adaptable, and keen to work closely with both the full-time secretary and our Surgeon, contributing to a strong and supportive team culture. Experience in social media marketing is viewed highly, as there is the opportunity to take on educational and promotional marketing for the Surgeon. Training & upskilling can be provided to the right candidate, so candidates from GP/Allied Health background are welcome to apply

Our ideal candidates will have the following:

  • Warm, empathetic, and professional in all interactions

  • Strong communication skills – able to explain processes clearly and reassure patients

  • Proactive and organised, ensuring patient appointments run smoothly

  • High attention to detail in billing, documentation, and record-keeping

  • Able to multitask effectively while prioritising patient needs

  • Calm and composed under pressure, especially when managing busy clinics or urgent requests

  • Strong problem-solving skills with a "can-do" attitude

  • Works collaboratively with clinicians and team members to deliver seamless care

Responsibilities will include;

Full-Time Medical Secretary:

  • Answering phone calls and enquiries in a timely, professional and friendly manner

  • Uploading referrals, taking payments, along with scanning, filing, and other general administrative duties.

  • Assisting with marketing to GP clinics

  • Assisting with theatre bookings, theatre billing, and payment processing

  • Rostering and staff coordination

  • Ordering and managing supplies

  • Direct supervision of the part-time staff member

  • Ad hoc tasks

Part-Time Medical Secretary:

  • Meet and greet patients

  • Answering phone calls and enquiries in a timely, professional and friendly manner

  • Uploading referrals, taking payments, along with scanning, filing, and other general administrative duties

  • Manage practice inbox

  • Leave cover and team support

  • Billing for consultations

  • Ad hoc tasks

Days and hours

Full-Time Medical Secretary : Monday to Friday 9.00am - 5.00pm (30-minute unpaid lunch)

Part-Time Medical Secretary: Monday, Wednesday and Thursday 9.00am - 5.00pm (30-minute unpaid lunch)

Staggered start and finish times (8.00am to 4.00pm) can be offered once training is complete.

Pay rate:

Full-Time Medical Secretary: $38.00 -$40.00 per hour plus Super

Part-Time Medical Secretary (Junior role): $ $36.00 per hour plus Super

*Please note, the hourly rate for the successful candidate will be contingent upon factors such as relevant experience, required upskilling and any necessary training. The listed rate is intended as a general guide and may be adjusted in accordance with these criteria.

If this sounds like a role that aligns with your goals, and you have the skills/experience required, we'd love for you to apply.

Please upload your resume and cover letter and quote ref: 1053

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

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