Ticketing Administrator

3 days ago

New Farm, Queensland, Australia Brisbane Powerhouse Full time $60,000 - $80,000 per year

Brisbane Powerhouse is a vibrant cultural landmark with a dynamic year-round program of performances, festivals, exhibitions, and private events. We are a hub for creativity, community, and unforgettable experiences beside the beautiful New Farm Park.

We are currently seeking a full-time, permanent Ticketing Administrator to join our Ticketing and Operations team. In this role, you'll provide high-quality ticketing services to patrons, artists, and clients, ensuring seamless event delivery from setup to settlement. You will be responsible for ticketing builds in our system, supporting box office operations, managing ticket allocations, preparing sales reports, and assisting with patron enquiries. Collaborating closely with producers, marketing, and front-of-house teams, your work will help deliver outstanding audience experiences across Brisbane Powerhouse's diverse program of performances and festivals.

About you

  • At least two years' experience in ticketing, box office, or related administrative role, ideally within an arts, entertainment, or venue environment.
  • Strong technical skills with ticketing software (e.g., Ticketek, Ticketmaster, or similar).
  • Excellent organisational skills, proven ability to manage deadlines and competing priorities.
  • Strong communication and interpersonal skills, focusing on delivering excellent customer service.
  • Accuracy and attention to detail in reporting, settlements, and data entry.
  • A collaborative, solutions-focused approach and a passion for the arts.

Why Join Us?

  • Free Onsite Parking – Conveniently located beside New Farm Park.Great Team
  • Culture – A supportive, inclusive, professional workplace where your contributions are valued.
  • Enjoy Performances and Events – Access staff tickets for onsite performances and festivals.
  • Dining Discounts – 20% off at our two on-site restaurants.

If you are an organised and detail-oriented ticketing professional who wants to contribute to the Brisbane arts scene, we'd love to hear from you. Applications close 12 October 2025. For a full position description, please visit our website.

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