Phone Repair Service Coordinator

2 weeks ago

Eagle Farm, Queensland, Australia Renewable Mobile Group Full time $60,000 - $65,000 per year

Phone Repair Service Coordinator

The Role

We are currently seeking a detail-oriented and highly organised individual to join our team as a Mobile Device Repair Claims coordinator. In this role, you will play a crucial part in assessing and processing repair warranty & service claims.

These service claims relate to damaged devices which need to be repaired either through our in-house mail in service or through third party repair stores within our network.

About Renewable Care

Renewable Care is a device repair and warranty business and is part of the Renewable Mobile group of companies which was created by a team of passionate professionals who wanted to make a sustainable environmental difference, in an industry where e-waste is a common practice.

Tasks & Responsibilities

The role will include the following:

  • Coordinating mail in repairs with customers in AU & NZ
  • Coordinating third party repairs for customers located around AU & NZ
  • Customer service tasks through ticketing systems, email and other relevant platforms
  • Working alongside our in-house technicians to administrate and quote on repair jobs
  • Provide technical support to customer service agents in relation to current service claims
  • Quality Control of repaired and replacement devices.

Your Skillset

You will be ideal for this role if you have these qualities:

  • High level of attention to detail
  • Strong administrative skills
  • Extremely organized
  • Great customer service skills
  • Technical minded
  • Savvy with computer work
  • Phone Industry experience very highly regarded
  • Ability to adapt quickly to ongoing role development.
  • Exceptional problem-solving and analytical skills,

Job Type: Full-time

Pay: $60,000.00 – $65,000.00 per year

Application Question(s):

  • Do you have any past experience in either the electronics repair industry or insurance claims industry?
  • How long is the notice period you would need to give to leave your current role?

Work Authorisation:

  • Australia (Required)

Work Location: In person

  • Customer Service Coordinator

    1 week ago

    Eagle Farm, Queensland, Australia Whitehouse Cleaning Equipment and Supplies Full time $45,000 - $60,000 per year

    Customer Service & Parts CoordinatorFull-time | Based in Eagle FArmAbout UsLocal Family -owned business supplying high-quality cleaning equipment, products, and solutions to commercial and industrial clients. We pride ourselves on exceptional customer service, expert product knowledge, and a friendly, team-oriented workplace.Are you organised, proactive, and...

  • Refrigeration Service Technician

    2 weeks ago

    Eagle Farm, Queensland, Australia Carrier Australia Full time $60,000 - $120,000 per year

    Build a career with confidenceCarrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class,...

  • Service Administrator

    3 days ago

    Eagle Farm, Queensland, Australia Haynes Group Full time $60,000 - $80,000 per year

    Haynes is seeking a motivated and detail-oriented Service Administrator to join our client's team based in Eagle Farm, QLD.This role is key to ensuring the smooth administration of fleet maintenance and workshop operations. You'll be the go-to person for managing service bookings, processing maintenance orders, liaising with customers and suppliers, and...

  • HVAC Service Technician

    2 weeks ago

    Eagle Farm, Queensland, Australia Wabtec Full time $60,000 - $90,000 per year

    It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow,...

  • Service Technician

    2 weeks ago

    Eagle Farm, Queensland, Australia Wabtec Corporation Full time $60,000 - $90,000 per year

    It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow,...

  • Service Technician

    2 weeks ago

    Eagle Farm, Queensland, Australia Wabtec Full time $60,000 - $90,000 per year

    It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow,...

  • Operations Coordinator

    1 week ago

    Eagle Farm, Queensland, Australia Jet Aviation Full time $60,000 - $80,000 per year

    Operations CoordinatorLocation:Brisbane Airport, QLD, AU, 4009Flexible Work Arrangement: OnsiteJob Category: Fixed Base Operations (FBO)Career Level: Technicians / CrewRequisition Id: 4569Your OpportunityAre you looking to build a career — not just find a job? Do you thrive in a fast-paced, high-trust environment where no two days are the same? If you're...

  • Customer Service Consultant

    2 weeks ago

    Eagle Farm, Queensland, Australia Tunstall Healthcare Group Full time $60,000 - $80,000 per year

    About UsAs part of a global company, Tunstall is the market leader of telecare solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button,...

  • Return to Work Coordinator

    2 weeks ago

    Eagle Farm, Queensland, Australia GFG Alliance Full time $80,000 - $120,000 per year

    About The RoleReporting to the National Safety Manager, the Return-to-Work Coordinator plays a critical role in supporting injured workers to safety and effectively return to the workplace. This position ensures compliance with the Queensland Workers' Compensation and Rehabilitation Act 2003 and promotes the best practice in workplace rehabilitation. The...

  • Senior Mechanic/ Lead Mechanic

    3 days ago

    Eagle Farm, Queensland, Australia W3Global Full time $90,000 - $120,000 per year

    Ready to take the next leap in your career? If mentoring others and leading workshops inspires you, we have an exciting opportunity where your skills can truly make an impact. Join us and help shape the future-your next chapter starts hereOur client have been the sole national distributor for Yutong buses since 2018, specializing in distributing Yutong buses...