Project Coordinator

1 day ago

Sydney, New South Wales, Australia Workplace Safety Australia Pty Ltd Full time $60,000 - $90,000 per year

Company Description

Workplace Safety Australia is a leading national provider of health, safety, and environment (HSE) certification & legal compliance subscriptions to corporations in Australia & New Zealand. They offer a range of services including HSE ISO 45001, ISO 14001, ISO 9001 certification & legal compliance subscriptions, self-audit tools, and comprehensive HSE risk management, auditing, and training services. Their focus is on companies meeting safety and environmental auditing, ISO certification and legal compliance requirements across Australia & New Zealand.

As a
Project Coordinator
, you will play a pivotal role in ensuring that Workplace Safety Australia's digital services are delivered efficiently, accurately, and in a way that meets our clients' needs. You'll oversee the coordination of digital communications, client engagement activities, and internal reporting processes, supporting our executive and account management teams with data-driven insights.

This position is ideal for a detail-oriented professional with strong communication and analytical skills who thrives in a fast-paced, information-rich environment.

Key Responsibilities:

  • Review and refine the delivery of digital services across multiple platforms and mediums.
  • Act as the primary point of contact for internal and external stakeholders in relation to customer engagement, digital services, and online content.
  • Support executive decision-making with data-driven insights from digital campaign performance and service usage analytics.
  • Collaborate with marketing, client account management, and legal teams to improve client communication, retention, and satisfaction.
  • Oversee administrative staff assisting with data collection, collation, and documentation.
  • Prepare, analyse, and manage reporting documentation, including monthly and ad hoc digital usage reports, performance dashboards, and engagement tracking spreadsheets.
  • Maintain high standards of data accuracy, version control, and compliance with privacy and legal requirements.
  • Present findings, issues, and recommendations to the executive team, and assist in managing remediation or process improvement actions.
  • Contribute innovative ideas to enhance internal project coordination, documentation, and reporting processes.
  • Use CRM systems, analytics platforms, and project management software to coordinate projects and track performance.

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