Administration Support Coordinator

Elderbloom is currently seeking a part-time Administration Support Coordinator to provide administrative support, across Elderbloom Community Care Centres, who is flexible with working in different settings. This is a customer facing position that is vital for the effective functioning of our facilities and administration office. In this role you will be providing support to not only the facility, but also the residential care manager, care staff and administration staff. This role will be required to cover leave, so hours may vary from time to time.

ABOUT US

Elderbloom Community Care Centres is a not-for-profit organisation situated in the northern suburbs and we offer a range of high-quality aged care accommodation and support services.

At Elderbloom we are dedicated to the quality of our services and programmes, the development of our people, leadership and organisational development, whilst maintaining financial management and sustainability.

Why Work for Elderbloom?

Work-Life Balance: At Elderbloom, we understand the importance of family and personal time. That's why we offer designated shifts to allow you to plan your schedule and enjoy a better work-life balance. Spend more time with your loved ones and do what matters most to you

Strong Support and Mentorship: With a dedicated Staff Development Nurse and a Clinical Lead supporting you every step of the way, you'll have the resources and mentorship needed to thrive.

Professional Development Opportunities: Expand your skills across various portfolios, including Infection Prevention and Control (IPC), Wound Care management and develop your career with tailored learning programs.

Small, Supportive Homes: Work in a close-knit environment with a team that feels like family. Our small homes foster a strong sense of community and allow for more meaningful connections with your team and the residents.

Amazing Team and Culture: At Elderbloom, we pride ourselves on having a welcoming, diverse, and inclusive culture. Our team is made up of people who truly care about each other and the work they do – and we want YOU to be a part of it

Career Progression: We value the growth of our team and hard work doesn't go unnoticed. We believe in promoting from within, offering you the chance to advance and take on new challenges as you grow with us.

Keep More of What You Earn: As a not-for-profit organisation, we offer salary packaging benefits ensuring you keep more of your hard-earned money

Diversity and Empowerment: We believe in empowering all our team members, valuing diverse voices and fostering an environment where everyone's unique skills and experiences are celebrated.

The key responsibilities in this role are:

• Providing professional and friendly reception to our residents, their families, visitors and staff.
• Coordinating multiple systems.
• Coordinating communications of calls and emails.
• Assist with roster maintenance to support staff to meet service delivery requirements within the facility.
• Provide administrative support to all functions of the facilities, in order to ensure day-to-day operations, run smoothly.
• Provide support with assisting with new staff files, new residents and communications across the facilities.

To be successful in this role you will need:

• 1-2 years' experience in a front facing administrative role, in a fast paced, dynamic environment; preferably in Aged Care.
• Strong computer and Microsoft literacy.
• Exceptional customer service skills.
• Ability to work effectively and independently.
• Proof of current flu vaccination.
• Current National Police Clearance (Valid as of 6-month) or willing to gain.
• Valid Australia work rights.

In return, you will be joining a supportive, growing team, focused on change and development, as well as access to a range of benefits including salary packaging. Please direct all enquires to