Administration Assistant

1 day ago

Laverton North, Victoria, Australia Altus Traffic Full time $45,000 - $65,000 per year

Altus Traffic is a proud part of the Altus Group with our recognisable brands spanning across Australia and New Zealand. The Altus Group is a great place to work and develop your skills. We are looking for dedicated, enthusiastic and safety driven team members to grow with us.

Our teams share a commitment to enhancing safety by expertly managing traffic; together we're working to develop a new benchmark for service delivery in the traffic management industry.

About the role

We are currently looking for an Administration Assistant to join our busy depot based in Laverton North.

In this role, you will work closely with the Operations Teams to assist with on-boarding, client management, job paper work, payroll and accounts. You will be responsible for data entry, answering enquiries and administrative related tasks. This allrounder role is in a fast-paced, reactive environment, and requires someone who is calm under pressure, has a high level of attention to detail and who has the ability to multi-task.

Duties

  • Complete daily operational administration tasks
  • Record and provide initial response and escalation of external client/ public complaints
  • Coordinate client based inductions for office based staff and traffic controllers
  • Assist with onboarding and offboarding staff
  • Ensure Worksite Diary information is checked against Job information and completed correctly
  • Investigate and submit payroll queries
  • Ensure policies and procedures relating to client inductions, licensing, training and fatigue management are met
  • Deliver positive, proactive and committed feedback to on road staff
  • Monitor, evaluate and report on traffic controller performance via client call-backs and feedback
  • Liaise with internal and external stakeholders concerning scheduling related matters

Skills & Experience

  • Experience in a fast paced administrative role
  • A strong motivation to encourage and communicate safe work practices
  • Sound administrative skills and computer literacy
  • Excellent communication skills (both verbal and written) with a customer service focus
  • Self-motivated with the ability to be proactive and solutions driven with tasks
  • Ability to multi-task and juggle multiple priorities
  • Experience in traffic management or a similar industry is highly regarded

Culture & Benefits

  • Company branded uniform provided
  • Ongoing training opportunities
  • A commitment to safety in all we do - an industry leader
  • Fun and engaging safety and wellbeing initiatives for everyone to be involved in
  • Birthday and anniversary reward and recognition
  • Active contributor to the SARAH Group and National Road Safety Week

How to Apply

Click "Apply Now"

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