Bookings Clerk

We are seeking motivated and detail-oriented Bookings Officer to join our friendly and supportive Patient Services Centre at Pindara Private Hospital.

This is an exciting opportunity for an organised and customer-focused professional who enjoys working in a fast-paced healthcare environment.

About the Role

As a Bookings Officer, you will:

• Deliver exceptional customer service to patients, doctors, and hospital staff.
• Accurately input and maintain patient data within hospital systems.
• Manage and monitor future bookings.
• Communicate effectively with theatre teams to ensure seamless scheduling.
• Respond promptly to patient and doctor queries.
• Contribute to the team by sharing responsibilities and supporting colleagues to meet service needs.

This role is ideal for someone who thrives on organisation, teamwork, and delivering high-quality administrative support in a healthcare setting.

About You

To be successful, you will be a proactive, process-driven professional with excellent communication and problem-solving skills.

You will also bring:

• Previous experience in a hospital bookings team, medical reception, or clerical role in a healthcare environment.
• Strong attention to detail, accuracy, and time management skills.
• Ability to work well under pressure while maintaining positive relationships with colleagues and stakeholders.
• High level of computer literacy, with proficiency in Microsoft Word, Excel, and Outlook.
• A strong customer service focus and commitment to quality outcomes.

Desirable skills and experience:

• Certificate in Medical Terminology
• Knowledge of health fund administration and processing
• Previous experience in accounts payable/receivable
• Progress towards an accounting qualification
• Prior hospital, medical reception, or health fund experience

About Us

Pindara Private Hospital has been proudly serving the northern Gold Coast community for more than 50 years, offering a comprehensive range of acute medical, surgical, and maternity services.

We are part of Ramsay Health Care, one of the largest private hospital operators in the world, with more than 70 facilities in Australia and over 34,000 employees. Ramsay is committed to its philosophy of "People Caring for People," delivering high-quality healthcare in a supportive and compassionate environment.

What's in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

• Please note casual employees may not be eligible for all benefits.

Requirements

• Must provide aNational Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Rosa Lonie

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at