Administration Officer

Bring your administration skills to a role where you'll truly make a difference. At Cairns Private Hospital, you will be part of a supportive, multi-disciplinary team providing exceptional service to patients, families, and staff every day

About the Role

We are seeking motivated and organised Administration Officers to join our friendly team at Cairns Private Hospital. With multiple permanent full-time opportunities available, this role is ideal for professionals who thrive in a busy environment and enjoy working with people.

As an Administration Officer, you will play a vital role in ensuring the smooth running of our hospital services. From welcoming patients and supporting their admission journey, to coordinating theatre bookings, processing accounts, and assisting with general enquiries, you'll be the friendly face and reliable support that helps patients and staff every day.

Key responsibilities include:

• Greeting patients and families and managing the admission and discharge process.
• Handling phone calls and responding to enquiries from patients, visitors, and staff.
• Preparing and maintaining patient documentation and clinical notes.
• Supporting accounts payable/receivable, cash handling, and banking functions.

About You

You are an organised and proactive professional who enjoys working in a fast-paced environment where no two days are the same. With strong communication skills and a genuine passion for helping others, you can confidently support patients, families, and colleagues while ensuring everything runs smoothly behind the scenes.

You'll bring to the role:

• Previous administration experience, ideally in healthcare or a customer-focused setting.
• Strong organisational skills and the ability to juggle multiple priorities.
• Excellent communication and interpersonal skills, with a friendly and professional manner.
• A collaborative mindset and a positive, can-do attitude.
• The ability to work both independently and as part of a supportive team.
• Prior experience in medical reception or as a ward clerk (highly regarded).

About us

Cairns Private Hospital is a modern, well-equipped facility which offers a comprehensive range of medical and allied services. The hospital is owned and operated by Ramsay Health Care, and a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

What's in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

• Please note, casual employee's may not be eligible

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Janet Bailey on

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available