Account Manager

• Salary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home pay
• Meals & Accommodation: Package up to $2,650 for dining and holidays expenses
• Wellbeing Leave: Enjoy an additional 5 days of individual leave each year
• Maxxia Rewards: enjoy a huge range of discounts through our salary packaging partner
• Fitness Passport: Discounted access to gym and aquatic centres
• Health Insurance: Exclusive HCF discounts
• Career Growth: Genuine opportunities for growth and career development
• EAP Support: Free, confidential counselling and wellbeing support

About us...

At Breakthru, we're all about people – their goals, their potential, and their future. As a trusted leader in disability, mental health, and employment services, we empower individuals to thrive through personalised, strengths-based support. Through support accessing education, employment, and community connection, we're here to back every breakthrough moment. 

Part of the Royal Rehab Group, a leading charity with over 125 years of innovation in rehabilitation and community support services, we are committed to empowering individuals to achieve their goals and delivering high-quality, inclusive services that make a real difference in the lives of the people we support. 

At Breakthru, you won't be stuck behind a desk — you'll be out in the community, working side-by-side with clients where it matters most. Whether it's in the office, in the community, or at a clients workplace, you'll build real connections and help people achieve their goals in real-world settings. Join a values-driven team that supports your growth, offers meaningful work, and empowers you to make a real difference every day. 

We offer a vibrant, inclusive culture the values your expertise. 

About the role..

Based in Wallsend our Account Manager will be responsible for establishing and maintaining key relationships with stakeholders that contribute toward Breakthru's growth.  You will identify, establish and maintain mutually beneficial partnerships within the local community to increase clients accessing Breakthru's DES services.

You will also support these clients, by ensuring there are ongoing employment and work experience opportunities fed through by your local and national employer partners.  

Key responsibilities include: 

• Promote Breakthru programs and services to attract new clients and partners
• Build and maintain relationships with referral partners and stakeholders
• Support clients through the DES entry process
• Undertake reverse marketing, cold calling, and employer engagement to create job opportunities
• Negotiate work experience placements and transitions to employment
• Influence pre-employment support strategies to meet employer needs
• Educate stakeholders on disability confidence
• Promote the benefits of employment to clients
• Represent Breakthru at marketing and networking events
• Analyse labour market trends

About you..

You are passionate, driven to succeed and thrive on client services, building relationships both internally and externally to ensure the success of obtaining an ongoing pipeline of new clients, but also job placements for our clients. 

You will also be able to clearly articulate and demonstrate: 

• Demonstrated experience in achieving and exceeding business targets and KPIs
• Local labour market knowledge
• Thrive in a fast-paced and challenging environment
• Networking & relationship management skills
• Emotional intelligence & interpersonal skills
• Your ability to prioritise and self manage competing priorities
• An ability to influence decision makers
• Ability to advocate on behalf of our clients
• Proactive approach to achieving sales targets and working to compliance standards
• Strong communication skills and able to deal with a diverse range of people
• Ambitious, passionate and results driven
• Drivers license (essential)
• Criminal record check (essential or willing to obtain)
• Working with children's check (essential or willing to obtain)
• NDIS Workers screening clearance (essential or willing to obtain)

Your Royal Rewards...

• Salary Packaging: Up to $18,550 salary packaging benefits (lower your taxable income and increase your take home pay)
• Benefits: Fitness Passport & HCF Private Health Insurance discounts
• Maxxia Rewards: enjoy a huge range of discounts through our salary packaging partner
• Career growth: Genuine career opportunities
• QLeave: Access to portable long service leave for eligible candidates
• Work life balance: Flexible work arrangements
• Salary: Competitive remuneration
• Leadership: Supportive and experienced leadership team
• Culture: Friendly and close-knit team environment

We know diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds.  

If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive. 

What's next…

If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us   

Please note, only applicants that address this essential criteria will be considered. 

Visit our Breakthru careers page for more information: 

www.   

The successful applicant will be required to provide and undergo pre-employment checks including but not limited to a current criminal record check, working with children check, employment history, driver's license and referee checks. Vaccination against infectious diseases is strongly encouraged.