Medical Receptionist

10 hours ago

Burwood East, Victoria, Australia MyoActive Full time $50,000 - $70,000 per year

Patient Care Coordinator / Practice Manager (Full-Time)

Location: Burwood East, VIC 3151

Clinic: MyoActive Sports Medicine & Performance

Are you an organised, people-loving, and proactive individual who thrives in a fast-paced, health-focused environment?

MyoActive Sports Medicine is growing and we're on the hunt for a full-time Patient Care Coordinator to join our multidisciplinary allied health and gym facility.

You'll be the first friendly face our patients see and the key connection between our practitioners and clients. If you have a background in admin, customer service, or medical reception and you love creating exceptional client experiences, we'd love to hear from you.

About Us

MyoActive Sports Medicine is a leading allied health and performance centre offering physiotherapy, myotherapy, osteopathy, and personal training, all under one roof.

Our clinic and gym facility are designed to help our patients move better, recover faster, and perform at their best. We take pride in providing personalised, hands-on care and a welcoming environment that feels more like a community than a clinic.

About the Role

We're looking for someone who enjoys life, loves people, and thrives on staying organised. As our Patient Care Coordinator, you'll be responsible for:

  • Welcoming patients with warmth and professionalism
  • Managing appointments, phone calls, and payments
  • Communicating the value of our services clearly and confidently
  • Handling enquiries and conversations about treatment costs and health fund payments
  • Supporting our clinical team with day-to-day operations
  • Maintaining an efficient, calm and positive environment at the front desk
  • Assisting with admin tasks, scheduling, invoicing, and patient follow-ups

You'll play a vital role in helping our team deliver world-class care and ensure every patient leaves feeling valued and supported.

You'll Be Perfect For This Role If You:

Have at least 2 years of experience in administration, customer service, or reception (healthcare experience preferred).

Love connecting with people and making them feel at ease

Are confident speaking on the phone

Have excellent attention to detail and time management

Thrive in a busy, team-based environment

Are reliable, adaptable and eager to learn

Can multitask effectively and take initiative without constant supervision

Why You'll Love Working With Us

Positive, supportive team – join a fun, down-to-earth group of clinicians and staff

Modern clinic & gym space – dynamic work environment in our state-of-the-art facility

Growth & learning – we provide ongoing training and professional development

Autonomy & ownership – take charge of your role and help shape the patient experience

Attractive pay – above-award salary + super, with opportunities for growth as the clinic expands

Hours & Remuneration

  • Full-time position
     (Monday to Friday slight flexibility in starting/finishing time)
  • Attractive above-award pay + super
  • Career progression opportunities into clinic management

How to Apply

If you're ready to be part of a high-performing allied health team that genuinely cares about its people and patients, we'd love to meet you.

Apply now with your resume and a short cover letter telling us why you'd be a great fit for MyoActive Sports Medicine.

Join us in helping our patients move, feel, and live better every single day.

MyoActive Sports Medicine – Where movement meets performance.

Job Type: Full-time

Benefits:

  • Employee discount
  • Employee mentoring program
  • Gym membership

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