Client Executive

**Job Description**:

- Are you ready for the next step in your Insurance Career?
- Flexible working arrangement plus great benefits
- Position will suit someone who is driven
- HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA)._

**Client Executive | North Ryde**

We are seeking a Client Executive to join our high performing HIAIS Team, which specialises in the delivery of best-in-class risk management solutions for construction clients. We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network.

The Client Executive is responsible for proving best in class service for a key portfolio of construction clients and will work closely with their team members to implement strategies which focus on growth and retention of a portfolio.

**Who are Aon and HIA?**

Our joint venture provides us with the unique opportunity to leverage the risk and insurance expertise of Aon, with the HIA's deep knowledge of the housing industry.
- HIA is Australia’s only national building industry association, representing the interests of the housing industry at regional and national levels. Their extensive membership program for the last 70 years has supported residential builders, trade contractors, developers, design professionals and more.

Aon is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Their team of business insurance specialists can help you find a policy suited to the common risks of your industry so you’re more confident that you’ve found the right type of insurance for your business

**What the day will look like**
- Build strong relationship with clients as well as internal and external stakeholders
- Proactively engage with clients around their risks, their current policies, and what policies they should consider
- Respond to day-to-day queries from clients including management of claims
- Supporting senior brokers with endorsements, Certificates of Currencies, invoicing and enquiries
- Actively support utilisation of new systems and processes that support our business growth and improvement
- Handling a range of account management, servicing, sales, and administration responsibilities
- Be part of a close-knit team with ongoing opportunities to develop your skills, mentor, and train others
- Collaborating with teams to improve compliance and to implement processes
- Actively support utilisation of new systems and processes that support our business growth and improvement
- Effective time management and the ability to multi-task

**Skills and experience that will lead to success**

This position will suit a someone with the following experience:

- Strong client relationship management capabilities
- First-class communication and presentation skills
- Strong administrative skills
- A keen entrepreneurial spirit
- Eye for detail and quality whilst working under pressure
- Eagerness to grow a career in insurance
- Tier 1 Qualification and basic insurance technical skills

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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