Account Manager

1 day ago


Heidelberg West, Australia EssilorLuxottica Full time

We are **EssilorLuxottica,** a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands **Ray-Ban, Oakley**, **Oliver Peoples, Persol, Costa** and more, alongside esteemed licensed brands such as **Tiffany & Co, Burberry**, and **CHANEL** whilst our cutting-edge lenses **Varilux**and **Transitions** lead the industry in innovation. In **Australia**and** New Zealand,** we operate the iconic retail and eye care brands**:Sunglass Hut, Oakley, OPSM, Ray-Ban**and **Laubman & Pank.**Every day, EssilorLuxottica’s _190,000 employees in 150 countries _work towards a common mission to help people _see more and be more._

EssilorLuxottica is seeking a passionate and commercially savvy **Account Manager** to join the market leading company and sales team within the optical industry.

Our Account Managers are the front-face of our company and play a major part in developing and maintaining relationships with our Independent Optometry customers. They have three main responsibilities: protecting our core business, growing our market share, and hunting out and acquiring new business opportunities. As an EssilorLuxottica Account Manager, you will be working directly with our customers to grow their business and ours, through developing growth strategies for practices, upskilling practice staff on the benefits of our products, and working closely with our Customer Service teams to ensure a high level of service and support to any issues our customers are experiencing.

**To be considered for this role you will require the following**
- A vehicle and current open driver’s license
- Experience working with practice staff, either in a B2B sales role or working in a practice
- Ability to analyse sales data and convert to actionable insights
- 3+ years in optical sales (lens, customer service, lab or retail)
- Above average Excel and Microsoft suite skills
- Strong communication and relationship management skills
- Excellent business acumen, understanding of pricing strategy and margins
- Ability to train and upskill product knowledge to groups and individuals
- Qualifications and/or experience in Optical Dispensing will be highly regarded
- Prior experience in using a Customer Relationship Management (CRM) system, and sales reporting software
- Demonstrated ability to prospect and convert new business opportunities
- Experience as an Account Manager

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.


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