Group General Manager

Outstanding Leadership Position
- Premium Brand
- Join a rapidly growing company

Kay & Burton is a relationship based, specialist advisory real estate business that markets the finest homes and lifestyle properties in Victoria. We provide these services to local and international individuals, families and businesses.

Our directors are highly experienced negotiators and managers, every one of them “hands on” in Kay & Burton’s day-to-day business and involved in its long-term strategies for innovation and growth.

Every person we employ is an integral part of the Kay & Burton brand, with each person bringing to the table a unique set of skills and a commitment to service and excellence. Numbering more than 140 people across 8 offices, the Kay & Burton team is divided between five operating groups - Sales, Property Management, Projects & Developments, Concierge and Operations and is committed to supporting our people through providing a workplace which is envied and respected.

**Our Mission**

Achieve outstanding results for our clients by nurturing relationships that last a lifetime. Exceed our clients’ expectations through timely anticipation of their needs and flawless execution of our mandate.

**Our Vision**

Be recognised for our leadership and innovation and extend our footprint within Australia and beyond.

**Position Summary**

The Group General Manager (GGM) provides leadership for all aspects of Kay & Burton’s operations with an emphasis on balancing the desired long-term goals, growth, profit, and return on investment with the achievement of shorter-term business objectives whilst adapting to market conditions and organisational challenges.

Working with the Chief Executive Officer (CEO), the GGM will assist in developing, communicating, and executing the strategy to achieve our long-term goals whilst building and leading a team to achieve and sustain high levels of performance.

The GGM ensures that we deliver an extra-ordinary client experience and excellence across our business, driving the highest industry levels of trust and advocacy amongst our clients and team members.

Our strategy depends on us recruiting, developing, and retaining the best talent in the marketplace whilst ensuring that we remain compliant with all relevant regulations and legislation.

**Responsibilities**

**Business Growth and Strategic Development**
- Develop and drive new initiatives to further expand the company's market share in its target markets areas.
- Ensure Kay & Burton maintains and measures a suitable set of strategy and operational metrics.
- Oversee the ongoing operations of all divisions of the Kay & Burton Group.

**Team Leadership and Management**
- Work closely with the senior executive team to achieve goals set out by management.
- Lead a team of executives in improving performance and strategic position, planning and executing major initiatives.
- Provide leadership, engendering teamwork and collaboration between all departments
- Develop a culture of continuous improvement in programs and services by promoting pursuit of excellence in all practices

**Risk management and compliance**
- Ensure all managers and staff are fully conversant with Kay & Burton’s Risk Management Framework.
- Cultivate relationships and maintain open communication channels with shareholders, government entities, legal counsel, key stakeholders, financial institutes, company accountants, the public, the media, regulators, and integrity bodies as required.
- Maintain oversight of service contracts.

**Attributes**
- Communicates well with others
- Manages relationships & diversity
- Plans and organised
- Analyses & problem solves

**Skills**
- Experience in an Operational role supporting CEO/COO
- Experience in Real Estate industry
- Certificate IV in Property Services
- Highly proficient in Microsoft Office and Excel
- Excellent communication, organisational & time management skills
- Ability to work flexibly & autonomously