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Venue Manager
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Welcommé Group - Welcomme Group
Recently re-branded venue This is a fantastic opportunity for an experienced and friendly Venue Manager to lead front of house operations and foster Repulic Economica to reach its full potential.
- Group discounts
- Autonomy
- A+ vibes
Republic Economica
Republic Economica takes guests back to a place of nostalgic prices, where the economy was flourishing from the absence of quantitative easing (The 90’s). Providing soothing relief to wallets, with tasty pizza, pasta, cocktails & more for only $9. Five-star quality for a two-star price point, we aim to please for breakfast, lunch, dinner & late-night swill & sways This is a fantastic opportunity for an experienced and friendly Venue Manager to lead front of house operations and foster Repulic Economica to reach its full potential.
Responsibilities and Duties:
- Promote and maintain a consistent and high-quality standard of customer service
- Meet budgets set by directors
- Proactivley lead, train and motivate front-of-house team
- Recruit and onboard staff
- Respond efficiently and accurately to customer complaints
- Effective staff rostering
- Control operational costs and identify measures to cut waste
- Ensure compliance with sanitation and RSA and safety regulations
- Stock control
- Manage restaurants image and suggest ways to improve it
- Build rapport with guests, suppliers, venue team and other departments
- An entrepreneurial mindset with strong interpersonal and problem-solving skills
- Ability to remain calm under pressure, and maintain smooth operations during busy hours
- A leadership style that is supportive, positive, authentic, engaging, and strategic
- Ability to train staff and deliver feedback effectively, drive teamwork
- Strong work ethic, excellent communication, organisational, delegation and conflict resolution skills
- Working knowledge of various computer software programs (MS Office, Deputy, Opentable, Mr Yum)
**Benefits**:
- Discounts across group venues
- Supportive management and departments (Bookings, Marketing, Events, HR, Area Manager)
- Oppurtunity for growth within the group
- In-house training
