Service Coordinator

5 days ago

Kilsyth, Australia MiCare Full time

**Make a lasting impact in a values-driven organisation supporting diverse communities**

MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and community connection.

With teams located across Victoria and Queensland, we embrace diversity in both our workforce and the communities we support. At MiCare, you’ll join a compassionate, dedicated group of people working to deliver real impact every day.

**The Role**

Ensure service delivery is timely, responsive and aligned with individual client needs, while meeting regulatory, quality and organisational standards. some of the main responsibilities of the role include:

- Coordinating services to elders in their home, employing a ‘client needs’ mentality.
- Coordinate the delivery of in-home services to elders living at home according to stakeholder requirements, quality standards and program guidelines.
- First point of contact for clients for service arrangements.
- Representing MiCare externally to engage different stakeholders.
- Manage and facilitate the transfer of information across all stakeholders efficiently.
- Support Personal Care Assistants in the delivery of services.

**What We’re Looking For**
- ** Qualifications**
- A qualification relevant to the role and function of this position such as a certificate III in Business Administration, Aged Care.

**Experience**
- Demonstrated knowledge of Microsoft suite of programs including high level experience in Excel, Word and Outlook and rostering programs.
- High level administration skills, including data entry, and computer operations.
- Knowledge of the Home Care Standards and compliance.
- Working understanding of Occupational Health and Safety requirements.
- Working knowledge of employment Awards and EBAs relevant to Direct Care staff.
- Understanding of the ageing process.
- Previous experience in rostering and coordinating, preferably in Aged Care services environment.
- Experience with Client Management Systems, such as AlayaCare.
- Previous experience with general office duties and inbound calls.

**Why MiCare?**
- ** Save on tax with generous salary packaging benefits** — novated leasing, general living expenses, meal entertainment, holiday accommodation and venue hire.
- ** Enjoy exclusive perks via our employee wellness portal** — access to amazing discounts on everyday items.
- ** Achieve true work life balance** — hybrid working between home and the office (Kilsyth).
- ** Be part of a multicultural, values-led team** making a real difference in the community.
- ** Grow with us** — access professional development in a supportive, collaborative environment.

To be considered for this role you must be an Australian or New Zealand Citizen or permanent resident. The successful applicant must satisfactorily complete all pre-employment checks, including National Police Check, Working with Children Check, NDIS Check and influenza and COVID 19 Vaccinations.

**How to Apply?**

You can also review the Position Description for further information about the role and requirements.

Applications close **5.00pm, Monday, 22 September 2025.**

MiCare is handling this recruitment independently and is not engaging agency support at this stage.

  • Customer Service Coordinator

    3 days ago

    Kilsyth, Australia Australia Wide Office Staffing Full time

    **Hybrid Role - Kilsyth location** - $35.00 per hour - Hybrid - 2 to 3 days in Office - Temp to Permanent Opportunity - Rotating shift: 8.00am to 4.00pm & 10.00am to 6.00pm - Monday to Friday **The Client** Our client is known for being a world-leading designer and manufacturer of air, fuel, hydraulic and lube filtration for all engine-powered equipment....

  • Rostering Scheduling Service Coordinator

    3 days ago

    Kilsyth, Australia MiCare Full time

    **Family friendly work/life balance workplace**: - **Rewarding and meaningful work**: - ** Save on tax with generous salary packaging benefits -**Novated leasing, general living expenses, regional area benefits, meal entertainment, Holiday Accommodation and Venue hire - **Paid training & support for professional development**: - **We support Career...

  • Team Leader Service Support Coordination

    3 days ago

    Kilsyth, Australia MiCare Full time

    **Family friendly work/life balance workplace**: - **Rewarding and meaningful work**: - ** Save on tax with generous salary packaging benefits -**Novated leasing, general living expenses, regional area benefits, meal entertainment, Holiday Accommodation and Venue hire - **Paid training & support for professional development**: - **We support Career...

  • Clinical Care Coordinator

    1 week ago

    Kilsyth, Victoria, Australia MiCare Full time $80,000 - $120,000 per year

    Make a lasting impact in a values-driven organisation supporting diverse communitiesMiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and...

  • Sales and Administration Coordinator

    2 weeks ago

    Kilsyth, Australia Original Engines Co Full time

    **Job Overview**: Join the leaders in engine remanufacturing as our new Sales and Administration Coordinator. At Original Engines Co, we're not just a team; we're a family that thrives on innovation and excellence. This role offers the opportunity to engage in a variety of sales and administrative duties that directly contribute to our success and uphold...

  • Roster Coordinator

    3 days ago

    Kilsyth, Australia Australian Unity Full time

    **Permanent Full-Time contract** **Day Shift**:9am - 5pm / 8am - 4pm **Location**: 500 Greeves Drive, Kilsyth VIC 3137 **What’s on Offer**: We value our Residential Communities teams and the wonderful work they do. Our employees enjoy an enviable range of benefits, including the following: - Enjoy additional yearly **Well-Being and Community** leave...

  • Service Technician

    1 week ago

    Kilsyth, Australia Micronair Full time

    WHAT’S ON OFFER - Family run business who value your individual contribution and reward you accordingly - Job security and opportunities for advancement - Work only vehicle provided - Gym membership included THE ROLE - We have an opportunity available for an on-site Service Technician to join our team. This role will see you directly supporting and...

  • Coordinator Volunteers Program Kilsyth

    2 weeks ago

    Kilsyth, Australia MiCare Full time

    **Family friendly work/life balance workplace**: - **Rewarding and meaningful work**: - ** Save on tax with generous salary packaging benefits -**Novated leasing, general living expenses, regional area benefits, meal entertainment, Holiday Accommodation and Venue hire - **Paid training & we support Career Progression -** Scholarship programs, student...

  • Oshc Coordinator St Richards Kilsyth

    2 weeks ago

    Kilsyth, Australia Junior Adventures Group Full time

    Description and Requirements Are you an OSHC leader looking for the next step in your career? Want to take your skills to the next level in a service that has tailored programs for senior and junior kids? A service based in Kilsyth is looking for a passionate and organised Coordinator for children in our after school care capacity. This is a permanent...

  • Customer Service Team Leader

    2 weeks ago

    Kilsyth, Australia Studco Building Systems Full time

    Studco Building Systems are currently searching for the next leader to join our team! You will be an integral part of Studco’s Sales Support Team providing high quality and consistent service to our customers as well as mentoring and coaching a small team. The Role will be primarily focused on the following; - Supporting and coaching our existing team in...