Part Time Medical Receptionist

**Part Time Medical Receptionist**
- Upskill from GP/Physician positions - Jessie McPherson - Clayton
- Early October start - brand new renovated private rooms - parking heavily subsidised
- Delightful established Neurosurgeon - work/life balance

Are you the guru of customer service? Do you like to make our patients feel as if they are the most important patient in the practice? Are you proud of your great work ethic? Would you like to be trained in a specialist environment? Then please read on.

**About us**:
We are a practice with an established Neurosurgeon, who is setting up his own practice. To say the Surgeon is delightful and amicable is an understatement. Our vision is to provide leading-edge and empathetic care to all our patients and build a team that loves working together and coming to work. You will be working closely with our Practice Manager and Surgeon to create a team of excellence.

**About you**
- Experience using **Xestro** (or similar medical software programs), or an ability to learn software quickly
- IT savviness and able to troubleshoot
- Excellent communication skills with a positive and friendly manner and can-do attitude
- Experience at a Medical practice
- Professional appearance and demeanour
- Ability to work independently with initiative and also love being part of a team
- Ability to work well under pressure and to multi-task in a busy environment
- Pride themselves on their attention to detail skills - and genuinely want to make a difference in our patients' lives
- A genuine desire to be trained and upskilled to assist our practice
- Ability to cover leave (with notice)
- Managing inbox and triaging as required

**Responsibilities will include**:

- Welcoming patients into the practice in an efficient, friendly and courteous manner
- Managing consulting sessions and meet and greet along with consulting billing and uploading reports/scans etc for each patient
- Always delivering exceptional customer service
- Scheduling and managing patient appointments
- Collecting and entering patient details, patient surveys and administration services (training provided if needed)
- Answering phone calls and inquiries in a professional and friendly manner
- Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient inquiries
- Patient Consulting billing and processing of payments (training provided if needed)
- Supporting and assisting the Surgeon and fellow administrative staff in a range of administration and ad-hoc tasks.

**What we offer**:

- Flexible hours and negotiable start/finish times to promote work-life balance
- An empathetic and supportive team environment
- Opportunities for professional growth and training
- Competitive remuneration above the award rate, based on experience
- On site car parking (heavily subsidised)

Appropriate remuneration based on skills and experience.

If this sounds like you, and you either have the skills/experience required or would like to build your career further in the medical industry, we’d love to hear from you and discuss moving forward.

**Hours/Days**:
Monday 8:00am till 5:00pm (30 minute unpaid lunch)

Tuesday 8:00am till 12:30pm (30 minute unpaid lunch)

Wednesday, Thursday and Friday 9:00am till 3:30pm (30 minute unpaid lunch)

The above hours are negotiable.

**Pay rate**:
$30-34.00 per hour plus super (depending on skillset and experience)

If this sounds like a role that matches your skills/experience, we’d love to hear from you. Please quote ref: 1042

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**Job Type**: Part-time

Pay: $30.00 - $34.00 per hour

Ability to commute/relocate:

- Clayton VIC 3168: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Medical receptionist: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person