Collections Officer

3 days ago


Melbourne, Australia Perpetual Limited Full time

6 weeks’ paid leave for all eligible employees
- Hybrid office and Work from home.
- Join a team committed to supporting your development

Fordham is a specialist chartered accounting firm within Perpetual. Fordham has acted for private business, their owners and their families. We help our business owner clients understand and manage their business, build and protect their wealth, and plan and structure their lives. We build strong relationships with our clients and know all facets of their business and lives. We’ve been earning the trust from our clients for 130 plus years, some over four generations and we work with many different client groups such as, business owners, high net wealth families, Managed Investment Trusts (MITs), special purpose vehicles and investor groups.

About the role

To support the Partners and leaders in fee collections and query management.

Key tasks:

- End to end credit control for the Fordham business,
- Banking, receipting and processing of payments into accounting system for Fordham,
- Ensure collection of accounts in accordance with engagement terms,
- Reporting on collection arrangements outside engagement terms,
- Facilitate the fee queries processes including analyzing the issue and actively pursuing resolutions whilst maintaining a positive client experience. Monitoring and liaising with business leaders, including reporting on queries,
- Administration of the accounts receivable reporting process: timely reporting to users and clients on a monthly basis of accounts receivable summary data,
- Monthly statements, reminder letters and follow up in line with agreed policy and procedures,
- Review and reconciliation of client accounts where required,
- Administration of the debtors process in accordance with the business procedures.
- Assist with maintenance of Fordham Finance policies & procedures,
- Assist with month end tasks as required,
- Support with other Perpetual Wealth Management collections as required.

To be considered for this role your experience could include:

- 3+ Years in similar role
- Professional services experience preferred

Special requirements of this role:

- Reckon APS
- Excel, Word, Access, PowerPoint

Behaviours
- Our unique culture is underpinned by our three organisational behaviours, Stretch, Own it, Make an impact.- Staff benefits- Work from anywhere in Australia for up to one month each year
- An annual allowance to empower you to prioritise your personal wellbeing
- Access to LinkedIn learning, study support and commitment to supporting professional development
- Lend your expertise and support Indigenous leaders to achieve their own development goals with a six weeks’ secondment with Jawun
- Diversity and inclusion- WGEA Employer of Choice for gender equality
- A growing number of employee-led networks who work to raise awareness and drive continued change- How to apply-
- Please note, Fordham is a specialist part of Perpetual. When you hit apply, you will be taken to the Perpetual Group careers portal.



  • Melbourne, Australia Chandler Macleod Full time

    **_Chandler Macleod are currently Seeking professional and skilled Collections Officers for a Permeant opportunity in Melbourne CBD _** - **_Collections Officer_**: - **_ Pay rate $57k + Super _**: - **_Role is based in Melbourne CBD_** **_ Overview of the role_** Due to continued growth, we are looking for experienced collectors to join teams across a...

  • Collections Officer

    6 days ago


    Melbourne, Victoria, Australia DB Talent Search Full time $60,000 - $80,000 per year

    Are you an experienced Collections Officer looking for a role that fits around your life?Our client is a boutique collections agency based in Melbourne. They help businesses recover what they're owed with professionalism, persistence, and respect. They are now seeking a motivatedCollections Officerto join their small, supportive team.About The RoleThis is a...

  • Collections Officer

    3 days ago


    Melbourne, Australia Trace Personnel Full time

    Manage your own portfolio - Flexible working arrangements - $55,000 - $65,000 plus superannuation - Want to join a Collections centre and work with an interesting porfolio of clients?_ - _ Our client is seeking a reliable and resilient Collections Officer to join their team in Melbourne. Reporting to the Team Leader, you'll be responsible for maximising our...


  • Melbourne, Australia NOW Finance Full time

    As a NOW Finance Collections Officer, you are responsible for providing the best fit solution to customers with an overdue account. Terms of repayment are negotiated by understanding each individual customer’s circumstances and financial needs and leveraging your strong relationship-building skills. We’re a dynamic organisation driven to make a...

  • Collections Officer

    2 weeks ago


    Melbourne, Victoria, Australia Credit Collection Services Group Pty Ltd Full time $60,000 - $90,000 per year

    Are you a customer centric and driven collections individual with a passion for helping people? If so, keep reading—you might just be the collections superstar we've been searching for Who are we?CCSG is a full-service debt recovery agency incorporating contingent debt collections, legal services, investigations and debt purchase. Our goal is to create a...

  • Collections Officer

    1 week ago


    Melbourne, Australia NOW Finance Full time

    Join our fantastic in-house Late-Stage Collections Team at NOW Finance! NOW Finance is an Australian-owned, specialist provider of personal loans to customers looking for a fee-free, value-for-money finance solution. As a NOW Finance Late-Stage Collections Officer, you will play a pivotal role in liaising with our valued customers, providing excellent...

  • Collections Officer

    2 weeks ago


    Melbourne, Australia NOW Finance Full time

    NOW Finance is an Australian-owned, specialist provider of personal loans to customers looking for a fee-free, value-for-money finance solution. Join our fantastic Collections Team and start your finance journey by building a career in a rapidly growing fintech. As a NOW Finance Collections Officer, you will be responsible for liaising with our valued...

  • Collections Officer

    2 weeks ago


    Melbourne, Australia NOW Finance Full time

    We’re a passionate organisation driven to make a difference. At NOW Finance we believe in the personal touch, providing personalised financial solutions, tailored to the individual needs of our customers, along with timely and personal support. NOW Finance is a place where you can achieve your personal best and be part of our strong service and teamwork...

  • Collections Officer

    2 weeks ago


    Melbourne, Australia Robert Half Full time

    Immediate start for an experienced Collections Officer to work for a large, well respected health organisation based in the Inner East. **The Company** Robert Half is currently recruiting for an experienced Collections Officer to start at short notice on a 2-month temporary contract. Our client is a respected employer of choice in the health sector and...

  • Collections Officer

    3 days ago


    Melbourne, Australia ScotPac Full time

    Banking & Finance Credit & Collections We're on the look out for a Collections Officer to join our Melbourne team and help give our clients every chance of success. This would be the ideal role for someone who has extensive experience in Debt Recovery and Collections calls, is customer service orientated and is looking for a change. Our Purpose We are on...