Collections Officers
7 days ago
**_Chandler Macleod are currently Seeking professional and skilled Collections Officers for a Permeant opportunity in Melbourne CBD _**
- **_Collections Officer_**:
- **_ Pay rate $57k + Super _**:
- **_Role is based in Melbourne CBD_**
**_ Overview of the role_**
Due to continued growth, we are looking for experienced collectors to join teams across a range of clients.
Our collections teams are the front line of our operations with the responsibility of achieving positive outcomes for our diverse portfolio of clients and providing high levels of customer service to maximize the timely recovery of debts_._
**_ _**
**_Your new role If you are an organized, friendly and process driven Collections Officer with proficiency in;_**
- _ Inbound & Outbound calls to investigate, identify and establish connections with customers_
- _ Negotiate the collections of outstanding funds_
- _ Detailed and accurate file action notes for all customer interactions_
- _ Provide insights and improvement initiatives_
- _ High level of customer service in line with client requirements_
- _ Comply with client & company policies & procedures_
**_ _**
**_What you'll need to succeed_**
- _ 1-2 years collections experience_
- _ Strong communications skills_
- _ Desire for continued learning_
- _ Demonstrated self-motivation and drive_
- _ Fantastic attitude_
**_ _**
**_What you'll get in return_**
- _ Extensive training and support_
- _ Competitive salary + industry leading OTE structure_
- _ Monthly recognition and rewards_
- _ Convenient CBD location_
- _ Table Tennis and Pool Table facilities_
**_ _
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