Collections Officer

7 days ago

Melbourne, Australia Trace Personnel Full time

Manage your own portfolio
- Flexible working arrangements
- $55,000 - $65,000 plus superannuation
- Want to join a Collections centre and work with an interesting porfolio of clients?_
- _
Our client is seeking a reliable and resilient Collections Officer to join their team in Melbourne.

Reporting to the Team Leader, you'll be responsible for maximising our client's revenue by efficiently managing their client accounts to ensure the effective and timely collection of debts.

You'll also be responsible for assisting the collection team on their call centre dialler activity.

**Some responsibilities for this role will include**:

- Collections/Financial:_
- Maximise Recoveries and Revenue within assigned Portfolio ensuring quality standards and goals are met or exceeded.
- Ensure all accounts are worked correctly by effectively communicating expectations, consequences, changes, policies, and procedures to internal and external stakeholders.
- Participate as call agent in dialler campaigns as requested, typically 2 days per week
- Work with sales staff to maintain client relationships.
- Client Relationships_
- Liaise with clients and provide appropriate advice on all collection matters.
- Maintain constant contact with key clients
- Operational/Debtrak_
- Basic understanding of Debtrak and how daily processing of collection actions is conducted
- Review workflows and develop client and industry specific collection strategies

**What you'll bring to the table**:

- At least 6-12 months experience in a similar role
- Excellent communication skills and able to liaise with stakeholders of all levels
- Resilient and reliable
- Must enjoy the collections/credit industry
- Work well within a team as well as autonomously
- Ideally you'll have Debtrak experience

**What's in it for you?**
- A great team culture
- Flexibility in working from home 1 day per week
- Support and guidance to ensure you succeed in your role
- Competitive Salary

  • Collections Officers

    2 weeks ago

    Melbourne, Australia Chandler Macleod Full time

    **_Chandler Macleod are currently Seeking professional and skilled Collections Officers for a Permeant opportunity in Melbourne CBD _** - **_Collections Officer_**: - **_ Pay rate $57k + Super _**: - **_Role is based in Melbourne CBD_** **_ Overview of the role_** Due to continued growth, we are looking for experienced collectors to join teams across a...

  • Collections Officer

    5 days ago

    Melbourne, Australia NOW Finance Full time

    As a NOW Finance Collections Officer, you are responsible for providing the best fit solution to customers with an overdue account. Terms of repayment are negotiated by understanding each individual customer’s circumstances and financial needs and leveraging your strong relationship-building skills. We’re a dynamic organisation driven to make a...

  • Collections Officer

    4 days ago

    Melbourne, Australia Sharp & Carter Full time

    Located in their Richmond office close to public transport - 3 month temporary assignment - Attractive hourly rate - Located in their Richmond office close to public transport - 3 month temporary assignment - Attractive hourly rate **Position Description**: The role is specifically focused on timely collections. You will play a crucial role in contacting...

  • Collections Officer

    2 weeks ago

    Melbourne, Australia NOW Finance Full time

    Join our fantastic in-house Late-Stage Collections Team at NOW Finance! NOW Finance is an Australian-owned, specialist provider of personal loans to customers looking for a fee-free, value-for-money finance solution. As a NOW Finance Late-Stage Collections Officer, you will play a pivotal role in liaising with our valued customers, providing excellent...

  • Collections Officer

    4 days ago

    Melbourne, Australia Mercedes-Benz Financial Services Australia Full time

    **Aufgaben**: - COLLECTIONS OFFICER- Accelerate your career with Mercedes-Benz Financial Services - Challenge yourself with a steep learning curve, ability to work flexibly - Join an exciting, high performing automotive financial services business At Mercedes-Benz Financial Services Australia, we offer financial solutions and convenience that retailers and...

  • Collections Officer

    1 week ago

    Melbourne, Australia Robert Half Full time

    Immediate start for an experienced Collections Officer to work for a large, well respected health organisation based in the Inner East. **The Company** Robert Half is currently recruiting for an experienced Collections Officer to start at short notice on a 2-month temporary contract. Our client is a respected employer of choice in the health sector and...

  • Collections Officer

    2 weeks ago

    Melbourne Western Suburbs, Australia Robert Half Full time

    Robert Half are recruiting an immediate Collections Officer for a temp to perm opportunity for one of Victoria's leading health organisations. **The Company** Robert Half is currently recruiting a Collections Officer for one of the largest Health Care Providers located in the Western Suburbs, offering a temp to permanent opportunity. Reporting to the...

  • Collections Officer

    7 days ago

    Melbourne, Australia ScotPac Full time

    Banking & Finance Credit & Collections We're on the look out for a Collections Officer to join our Melbourne team and help give our clients every chance of success. This would be the ideal role for someone who has extensive experience in Debt Recovery and Collections calls, is customer service orientated and is looking for a change. Our Purpose We are on...

  • Collections Officer

    2 weeks ago

    Melbourne, Australia Sharp & Carter Full time

    3 month temporary assignment - Work from home flexibility (2 days in the office and 3 days from home) - Attractive hourly rate **The Organisation** Our client is a leading healthcare organisation who are an absolute market leader, performing amazing things in the community. Based in Prahran (with excellent working from home flex), they offer a highly...

  • Collections Officer

    18 hours ago

    Melbourne, Australia Hudson Australia Full time

    **This job is an initial 3 month contract position with the possibility for extension or permanency.** **About the role**: - Ideal Start Date: 22nd of April, Monday - Location: Level 6/15 William St, Melbourne VIC 3000, Australia - Hourly rate: $34,58/hr + super - Full time 37.5 hours per week Monday to Friday 8:00 AM to 6:00 PM roster (Potential to work...