Collections Officer

14 hours ago

Melbourne, Victoria, Australia DB Talent Search Full time $60,000 - $80,000 per year

Are you an experienced Collections Officer looking for a role that fits around your life?

Our client is a boutique collections agency based in Melbourne. They help businesses recover what they're owed with professionalism, persistence, and respect. They are now seeking a motivated
Collections Officer
to join their small, supportive team.

About The Role
This is a hands-on collections role where you'll be responsible for:

  • Managing and recovering client receivables assigned to you
  • Liaising with clients and keeping them updated on progress
  • Contacting debtors by phone and email to achieve payment outcomes
  • Handling disputes with professionalism and empathy
  • Maintaining accurate notes and reporting in their systems, with strong attention to detail
  • Contributing to client service excellence and ongoing process improvements

You'll report directly to the Managing Director and be trusted to manage your caseload independently, with support when you need it.

Why join them?

  • Family-friendly hours - work during school hours or part-time (2-3 days per week)
  • Remote flexibility - work primarily from home with occasional meet-ups in their Queen Street office for team lunches and professional development
  • Autonomy & trust - manage your caseload with flexibility and ownership
  • Supportive culture - be part of a small team where your work makes a visible difference

About You
We would love to hear from you if you have:

  • Prior experience in collections, credit control, or receivables management
  • Confidence in having sometimes difficult conversations with debtors
  • Strong organisational skills and high attention to detail
  • Professional communication skills, both verbal and written
  • Resilience, empathy, and a solutions-focused approach

The offer

  • Part time role (approx. 2-3 days per week, flexible school-friendly hours)
  • Work from home with occasional office connection in Melbourne CBD
  • All equipment and tools of the trade provided to do the job effectively
  • Join a boutique firm where initiative and results are recognised

  • Collections Officer

    1 week ago

    Melbourne, Victoria, Australia Credit Collection Services Group Pty Ltd Full time $60,000 - $90,000 per year

    Are you a customer centric and driven collections individual with a passion for helping people? If so, keep reading—you might just be the collections superstar we've been searching for Who are we?CCSG is a full-service debt recovery agency incorporating contingent debt collections, legal services, investigations and debt purchase. Our goal is to create a...

  • Collection Officer

    2 weeks ago

    Melbourne, Victoria, Australia Talent – Specialists in tech, transformation & beyond Full time $78,000 - $91,000 per year

    Rate: $300/day to $350/day + SuperLocation: Melbourne CBDDuration: 6 monthsFlexible work: 3 days office / 2 days work from homeCollections Officer role is with a Tier 1 Telecommunications provider. You'll manage end-to-end actions and decision-making within Enterprise Collections and their managing the full customer life-cycle and ensuring timely debt...

  • Collections Officer

    1 week ago

    Melbourne, Victoria, Australia Lyndon Peak PL Full time $60,000 - $80,000 per year

    Are you:A people person?Can engage in customer conversations?Normal business hours - no weekends/rostersGreat at negotiationsAbout the businessWith 35+ years experience, Access Mercantile is a leading end to end debt collection provider in Australia and NZ. Experts in the credit management ecosystem, Access Mercantile Services have knowledgeable, dedicated...

  • Collection Officer

    1 week ago

    Melbourne, Victoria, Australia Mercy Health Australia Full time $60,000 - $90,000 per year

    Employment Type:Full TimeLocation:Hybrid/RichmondUpload with Application:Resume, cover letter, and all relevant qualificationsWhere there's life, there's Mercy.Where there's care, there's You.Through the battles and the breakthroughs, we're there. Where will you be?For over a century, our incredible teams have provided care for people when they need it most....

  • Debt Collection Officer

    19 hours ago

    Melbourne, Victoria, Australia Mitchell Shire Council Full time $76,400 - $87,000 per year

    Debt Collection OfficerMitchell Shire Council has embarked on Victoria's last great story of growth.Located just 40 minutes from Melbourne where the city meets the country, we're renowned for our scenic beauty that's rich in both history and heritage.  We're home to a mix of beautiful natural landscapes, townships and emerging communities in some of...

  • Collections Agent

    5 days ago

    Melbourne, Victoria, Australia Capita Full time $40,000 - $90,000 per year

    We're looking for Collections Advisors to join our team on a 12 month fixed term contract, working in partnership with a blue-chip financial services client. Based out of our bustling & vibrant Tulketh Mill Preston office, you will have access to FREE PARKING, local transport links, on-site canteen, restaurants & shops, plus a whole host more right on your...

  • Parcel Collection Driver

    2 weeks ago

    Melbourne, Victoria, Australia Caulfield Junction Post Office Full time $40,000 - $60,000 per year

    We're looking for a reliable Driver to join our busy and friendly Post Office team.About the Role• Part-time, Monday to Friday afternoons (4–6 hours per day)• Drive a van to collect parcels from local customers and return them to depot• Safely lift and handle parcels (manual handling required)• Keep collections on time and accurateWhat We're...

  • Mass Market Collections Specialist

    5 days ago

    Melbourne, Victoria, Australia Energy Bay Full time $60,000 - $80,000 per year

    Are you passionate about renewable energy and eager to make a positive impact and generate change? Do you thrive in a supportive and collaborative work environment where your contributions are valued and recognised? If so, we have the perfect opportunity for youAbout Diamond Energy, An Energy Bay BrandEnergy Bay is rapidly expanding along the renewable...

  • Junior Collections Officer

    3 days ago

    Melbourne, Victoria, Australia Waterman Receivables Management Full time $40,000 - $60,000 per year

    The Role:You will be responsible for making outbound calls and receiving calls to assist in the successful recovery of outstanding debts on behalf of our clients. You will use your exceptional communication skills to liaise and negotiate with our clients' debtors to recover payments of outstanding accounts and organising payment arrangements.Essential...

  • Maintenance Officer

    2 weeks ago

    Melbourne, Victoria, Australia LUCAS Restaurants Full time $60,000 - $90,000 per year

    **About Lucas Collective:*Formerly known as Lucas Restaurants, Lucas Collective is brought to you by restaurateur Chris Lucas. Proudly founder-owned and led, our independent hospitality collective is home to the country's most loved and acclaimed restaurant, bar and event brands - including Chin Chin, Maison Batârd, Society, Grill Americano, Hawker Hall,...