Customer Service Officer

17 hours ago


Gold Coast, Australia Queensland Government Full time

Why Gold Coast?
The Gold Coast, located in South East Queensland approximately one hour south of Brisbane, boasts 70 kilometres of uninterrupted beaches and is bordered by lush hinterland and World Heritage-listed national parks. Known as Australia's favourite playground, the Gold Coast combines golden beaches, ancient rainforests, thrilling theme parks, and an exciting dining and cultural scene.
ABOUT THE ROLE
This role is office based, and therefore working from home options are unavailable.
Work hours are between 9am - 5pm Monday to Friday.
Apply, advise on, and interpret legislation and policy standards to deliver continued high quality customer service.
Achieve team goals through being flexible, adopting continuous improvement attitude and change engagement along with participation in various regional service centre initiatives and functions as a member of a team.
Use effective communication and interpersonal skills in the workplace to achieve high customer service delivery.
**Please refer to the Position Description for the Key Outcomes and Accountabilities for this role**
Referee Checks
Referees should have a thorough knowledge of your work performance and conduct, and is preferable to include your current/ immediate past supervisor.
If you do not wish the panel to contact your referees without your permission, please make this clear on your resume.
Why Join QBCC?
We offer a range of benefits, including a generous 12.75% superannuation contribution, with the option to salary sacrifice personal superannuation contributions. Additionally, we support skill development through our study and research assistance scheme.This work is licensed under a Creative Commons Attribution 3.0 Australia License.



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