Customer Service Officer

2 weeks ago

Gold Coast, Queensland, Australia Hum Energy Full time $104,000 - $130,878 per year
  • Build a successful long-term career in a great industry
  • Collaborative and supportive environment
  • Personal and professional development opportunities

About The Opportunity

We are seeking a highly motivated and ambitious person who will bring their positive attitude and mindset to our friendly Customer Service team and company.

About The Company

Humenergy provides energy services to the strata industry, businesses and councils. We specialise in embedded networks, utility billing, energy procurement and solar. Humenergy is an SME experiencing rapid growth in a niche area of the energy industry. We strive to achieve high performance, outstanding customer service, and exceptional ethical standards.

About The Role

Reporting to the Customer Service Manager, the successful person will be responsible for providing excellence in customer service and energy billing administration. On the job and external training will be provided to accelerate growth and progression. This role is a fulltime permanent position based in our Southport office. The role has the following key responsibilities and tasks:

  • Customer Service
  • Energy Billing and Administration
  • Payment Collections and Debt Management
  • Data Entry and Validation
  • Effective Communication

About You

  • You have a proven ability to deliver high quality work and exceptional customer service in a fast-paced environment
  • You will be a hard worker, a fast learner and have a positive attitude
  • We are looking for someone who understands people and numbers
  • Ideally you will have a minimum of 3-5 years transferrable experience
  • A minimum of 3-5 years customer service experience is required
  • Sound basic computer skills including outlook, office and excel are essential
  • Basic data entry level Excel skills are essential for this position

Permanent residents are required for this position.

Highly Regarded Attributes

  • Great attitude
  • Strong work ethic
  • Relevant industry experience

What Do We Provide

  • Very competitive salary and benefits
  • Flexible work arrangements
  • A collaborative and supportive team environment
  • Conveniently located in Southport

If this sounds like you please click Apply.

We are looking forward to connecting with you.

  • Customer Service Representative

    2 weeks ago

    Gold Coast, Queensland, Australia Customer Service - Appliance Spare Parts Burleigh Heads Full time

    Gold Coast Location with onsite parking - Start ASAPRemuneration package includes base wage which is negotiable + super + monthly bonuses. 10 Days Personal leave per year, and four weeks Annual Leave.Doug Smith Spares distributes appliance parts throughout Australia, we are seeking a motivated, experienced person to join our great team at our Burleigh Heads...

  • Customer Service Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Troocoo Pty Ltd Full time

    Global company with ongoing support and training- Modern offices based in Robina Gold Coast.- Join our growing team in providing highest level of customer serviceTroocoo are excited to have partnered with our client and work with them on an exciting new project. Due to continued growth, our client is expanding their Robina Gold Coast office and looking to...

  • Customer Service Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Avia Homes Australia Pty Ltd Full time $60,000 - $80,000 per year

    Customer Service OfficerAvia Homes is a young dynamic team who is seeking a Customer Service Officer, who has a positive can-do attitude, on a full-time ongoing basis.Key responsibilities:Nurturing the client experience for the duration of the construction of the home through to completion.Provide regular communication with customers via phone and email,...

  • Customer Service Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Capboon Pty Ltd Full time

    We are seeking a highly-motivated Customer Service Officer to join our family owned and operated car and car rental company based in Currumbin. This role will suit someone with experience in customer service who enjoys interacting with the general public and is dedicated to ensuring our customers always have a fantastic experience when hiring from us.About...

  • Customer Service Officer

    1 week ago

    Gold Coast, Queensland, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **QLD, Mudgeeraba Aquatic Centre - Mudgeeraba 4213**- Great career paths and development with an entrepreneurial organisation- Part Time position & free facility access- Opportunity to make a real difference to our communityThis is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive...

  • Customer Service Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Ausreo Full time

    **Introduction**:Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:Our agility to provide superior service and...

  • Customer Service Officer

    6 days ago

    Gold Coast, Queensland, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **QLD, Mudgeeraba Aquatic Centre - Mudgeeraba 4213**- Great career paths and development with an entrepreneurial organisation- Casual position & free facility access- Opportunity to make a real difference to our communityThis is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive...

  • Customer Service Officer

    3 weeks ago

    Gold Coast, Queensland, Australia BOQ Group Full time

    Join to apply for the Customer Service Officer - Nerang role at BOQ Group Overview Do you have a passion for customer service and want to kickstart your career in banking? Are you an experienced customer service professional with excellent relationship-building skills and a passion for delivering excellent service to customers? As the Customer...

  • Customer Service Officer

    3 weeks ago

    Gold Coast, Queensland, Australia BOQ Group Full time

    Join to apply for the Customer Service Officer - Nerang role at BOQ GroupOverviewDo you have a passion for customer service and want to kickstart your career in banking? Are you an experienced customer service professional with excellent relationship-building skills and a passion for delivering excellent service to customers?As the Customer Service Officer,...

  • Customer Service Officer

    1 week ago

    Gold Coast, Queensland, Australia Ausreo Full time

    **Introduction**:Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:Our agility to provide superior service and...