Retail Operations Coordinator

9 hours ago


Melbourne, Australia Country Road Group Full time

The Role

A rare opportunity exists for Retail Operations Coordinator to join our team supporting our retail network across Australia.

Reporting to the Retail Operations Manager, be responsible for the coordination of all operational and administrative initiatives, act as a key point of contact between store and head office teams.

Key Responsibilities
- Update and distribute all retail store related reporting (incentives, sales reports, financial reports, expenses, customer, traffic and conversion, payroll and weekly/monthly manager reports packs)
- Assisting in the review of division forecasts to ensure projections are realistic and achievable
- Communicate agreed expense budgets to store teams
- Identifying process improvement opportunities by reviewing relevant retail policy and procedures
- Coordinate the distribution of retail commercial documentation and providing timely communication to store teams in relation to promotional activity, operational announcements and relevant messages
- Support Retail Operations Manager with general project and administration work as required
- Willingness to learn, display initiative, embrace challenges and take on new responsibilities
- Proactive approach to problem identification & resolution
- Ability to focus on continuous process improvement
- Clear and concise communication skills
- Highly developed administration skills
- Proficient in Microsoft Excel, PowerPoint and Word and InDesign
- High level of attention to detail
- Good time management and organisation skills
- Ability to build strong relationships with internal and external stakeholders

Why work for us?
- A competitive remuneration package, including incentives
- Seasonal product allowances and generous discounts on all brands products (Country Road, Trenery, Politix,Witchery, Mimco and David Jones) for you and your immediate family
- Excellent career progression involving regular training and on the job development
- A genuine, open and high performing culture
- Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

About Us

At MIMCO we design accessories that empower all women to embrace their individual style. Known (and loved) for adding a touch of quirk, quality, creativity and thoughtfulness are at the heart of everything we do. We’ve been sketching, designing and creating since 1996 and proud of our rich Melbourne heritage.



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