
Administrative Assistant/receptionist
4 days ago
**About Us**: Ability Ease PTY LTD specialises in home maintenance and medical equipment/mobility aids, dedicated to improving the living conditions and accessibility for our clients, including the elderly and disabled. We pride ourselves on delivering high-quality service and ensuring our clients' homes are safe, comfortable, and suited to their needs.
**Responsibilities**:
- Answer and direct phone calls with excellent customer service
- Organise and schedule appointments
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Order office supplies and research new deals and suppliers
- Maintain contact lists
- Submit and reconcile expense reports
- Provide general support to visitors
- Act as the point of contact for internal and external clients
- Prepare quotes and invoices
- Coordinate work with handymen and other stakeholders such as plumbers, electricians, and tilers
- Utilise CRM, accounting, and other relevant software
**Requirements**:
- Proven experience as an Administrative Assistant or Office Admin Assistant
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers and fax machines
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organisational skills with the ability to multi-task
- High School degree; additional qualification as an Administrative assistant or Secretary will be a plus
- Experience with CRM and accounting software
- Strong customer service skills
- Patience and an outgoing personality
- Ability to coordinate effectively with various stakeholders
**Why Join Us**:
- Be part of a mission-driven company dedicated to making a difference in the lives of our clients
- Collaborative and supportive work environment
- Opportunities for growth and professional development
- Competitive salary and benefits package
Pay: $50,000.00 - $60,035.41 per year
**Benefits**:
- Employee discount
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
Application Question(s):
- What is your pay expectations?
**Experience**:
- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Police Check (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
Expected Start Date: 04/08/2025
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