Medical Receptionist

2 days ago

Mount Waverley, Australia Stetho Health Cranbourne Medical and Dental Centre Full time

Victoria Crescent Medical Centre with state-of-the-art facility. We are looking for an experienced Medical Receptionist who is customer centric with empathy to provide the quality care in General Practice. Answer the telephone in a courteous and professional manner

The successful applicant must have a can-do attitude and great communication skills and be an excellent team player.

Our practice is fully accredited, with up-to-date premises, friendly family-orientated environment, and supportive practice with friendly staff.

**We would love you to have**:

- Previous experience in General Practice setting is desirable.
- Strong time management and organizational skills
- Highly motivated and flexible
- Experience with best practice program (preferred) but not mandatory.

**Tasks & responsibilities**
- Greeting patients upon arrival
- Conduct billing using Tyro, Medicare, DVA and private invoicing.
- Accept and arrange telephone appointments.
- Interpret, assess and manage patient enquires to achieve acceptable outcomes.
- Receive electronic and hard-copy medical correspondence and manage to ensure received and forwarded for further management.
- Open and close clinic, ensuring secure integrity of the practice.
- Undertake management of tasks as directed by doctors and other senior practice staff and practice manager.
- Liaise with General practitioners and other health professionals in regards to patient appointments.
- Organizing the consulting suites
- Booking and arranging of appointments
- Scan and fax documents and prepare documents for mail out
- And other tasks as required.
- Ability to multitask effectively and admin work of expanding clinic of 2-3 practitioners on a given day
- Excellent communication skills including a professional telephone manner.
- Consistent attention to detail
- Strong organizational and time management skills
- Confident with computers and new technology
- Experience in mental health is desirable
- Work cohesively within a team and also able to work autonomously.

**Current drivers' license is a must.**

**We seek a warm and friendly team member who is punctual and reliable for an immediate start.**

**Remuneration will be dependent upon experience.**

**Job Types**: Full-time, Part-time, Permanent, Contract

**Salary**: $22.00 - $24.00 per hour

Expected hours: 8 - 38 per week

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Medical receptionist: 1 year (preferred)

Ability to Commute:

- Mount Waverley, VIC 3149 (preferred)

Ability to Relocate:

- Mount Waverley, VIC 3149: Relocate before starting work (required)

Work Location: In person

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