Ict Desktop Support Level 2

1 week ago

Sydney, Australia Employsure Full time

Individual career pathways tailored to YOU
- Work along side some of the Region's top talent
- Full time permanent opportunity

Employsure is Australia’s leading provider of ER & WHS support, employing 850 people across Australia and New Zealand. We pride ourselves on delivering world class service to our clients who range from micro to medium enterprise clients. As part of a multi-national business, we have one of the most unique offerings in the marketplace, providing advice and support to ensure businesses have someone to turn to when they have difficult ER and WHS issues to navigate.

With a motto of "Building Better Businesses", this also includes our own, and with this we have an exciting opportunity for an experienced ICT Level 2 desktop support administrator to join our team.

You will be someone who is approachable, positive, and enjoys providing a high level of customer service. You must have a high level of ownerships of your assigned tasks, ensuring a successful resolution and fantastic customer experience.

With a minimum of 3 years' experience supporting end use devices in a face-to-face environment, you will have exceptional communicate skills and a level of proactivity to get to the root cause of complex issues.

**What skills do you need?**
- Advanced Windows 10 and 11 Enterprise troubleshooting
- Hardware builds with Autopilot/Intune
- Proven experience and in-depth knowledge of Azure, M365 Apps
- Maintain and support onsite desktop hardware inventory.
- In-depth understanding of Service Management including change, incident, and problem management
- Scripting skills with Windows PowerShell

**Why join Employsure?**
We believe everyone has the capacity to be better. That is why we are passionate about creating a work environment that enables our people to achieve their best - personally and professionally.

To "Build Better Businesses" we need to ensure our people are constantly growing. We do this by having clearly defined career progression that includes performance reviews every 6 months to ensure you are on the right trajectory for your next steps of your career.

There are more benefits on offer than can be named - these range from discounts across major brands through to further education allowances, discounted private health insurance, Birthday and Well Being leave, fitness discounts, free food - lots of it through to additional annual leave. The reality is we have something for everyone

Employsure is part of the Peninsula Group and continues to be one of the fastest growing professional services companies in Australia. This is your chance to join an industry leader who prides itself on expertise and innovation at an exciting time in the Australian market.

**APPLY NOW

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