Ict Support Analyst

6 days ago

Sydney, Australia Aurec Full time

**Skills / experience required**:

- Demonstrated minimum of 4 years' experience as an ICT Support or Service Desk Team member;
- Uphold excellent customer service, whilst having the ability to be autonomous and be a team player.
- Demonstrated resilience in dealing with confidential matters and conflicting priorities.
- Level 1 and 2 ICT support on the ground as follows but not limited to; Desktop, mobile telephony support, managing assets, rebuilds, troubleshooting of hardware etc.
- Consistently and proactively manage incidents for your work area for all NDIA Executive Staff and Partners in the community.
- Communicate to a variety of clients with differing levels of ICT knowledge.
- Effectively prioritise work to ensure high levels of service and support are provided.
- Have the ability to respond to urgent requests in a calm and efficient manner while also maintaining high work standards.
- Manage confidential and sensitive information.

**Australian Citizens **will be considered for this role.

To be considered for this opportunity, **APPLY** to this advertisement.

For more information about the role, contact **SAUL **on **(02) 5109 0912.**

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