Service Manager

3 days ago

Ipswich, Australia Multicap Ltd Full time

As you oversee staff and customers in their supported independent living homes and individualised living options, are you ready to drive change? Embrace the opportunity where your abilities and passion align with a meaningful purpose.

**ABOUT YOUR ROLE**
This is a full-time based in Ipswich, where your responsibilities include overseeing operational teams, generating opportunities, and aligning services with customer needs. The role is centred on the organisation's core purpose and ensuring agreed outcomes for customers, their families, and the organisation.

This is a rewarding opportunity for an experienced Service Manager or someone who is ready to take the next step in their career. Supported by a fantastic team, who share your dedication and passion.

**OTHER RESPONSIBILITIES MAY INCLUDE**:

- Ensuring the services are managed in alignment to Multicap’s Vision, strategic priorities & customer needs.
- Providing Influential leadership, direction and supports to staff.
- Establishing & maintaining key stakeholder relationships, enhancing the customer’s experience of Multicap services & providing opportunity for improved brand awareness.
- Leading & developing a team to ensure that service delivery & service expansion remains individually focused.

**YOU ARE SOMEONE WHO WILL BRING**:

- Experience in disability services, especially for those with high or complex needs.
- Relevant qualifications in human services, community services, or nursing.
- Proficient in staff management, including recruitment assessment, development planning, and performance management.
- Skilled in developing Person-Centred-Plans within a positive behaviour framework.
- Knowledgeable in legislation, safe work practices, and adherence to policies.
- Financially adept, capable of budget management and providing advocacy as necessary.

**BENEFITS INCLUDE**:

- Joining a positive, inclusive, values-focused team culture
- Strong and passionate leaders, who foster great teams and drive engagement
- Opportunities to further your professional development
- Access to salary packaging, which increases your take home pay
- Employee discounts at hundreds of retailers
- Access to an Employee Assistance Program

**REQUIREMENTS**
The successful applicant will be required to hold or be willing to obtain;
- Valid drivers licence
- Right to work in Australia
- COVID-19 vaccinations (x2 doses)
- CPR and First Aid certificate
- NDIS worker screening clearance (yellow card)
- Working with Children Check (blue card)
- NDIS orientation module certificate

**ABOUT MULTICAP**Multicap Group are leaders in disability support and mental health services, providing individualised support, experiences, and opportunities for more than 8000 customers and clients across Queensland, northern New South Wales and Victoria.

We are growing and diversifying due to our commitment and sole purpose - the quality of life for people with disabilities and their families is enhanced by our support.

**APPLY NOW**

**Salary**: $94,867.00 - $99,214.00 per year

Work Location: In person

  • Service Development Manager

    1 week ago

    West Ipswich, Queensland, Australia West Moreton Hospital and Health Service Full time $100,000 - $140,000 per year

    About The RoleThe Service Development Manager PYDHS is the conduit that brings the strategic priorities, operational business and clinical elements of Prison and Youth Detention Health Services (PYDHS) together to ensure the provision of high quality patient care and achievement of agreed key performance indicators. This role supports the Senior Director...

  • Team Manager

    1 week ago

    Ipswich, Australia Mercy Community Service Full time

    **About the role** Mercy Community Services are recruiting for a superstar individual to join our Connected Families team as their **Team Manager** on a **Permanent Full-Time** basis based in **Ipswich**. - The Team Manager position is responsible for the coordination of all aspects of the program areas associated with the team._ **$106,388 - $111,091 per...

  • Service Manager

    3 days ago

    Ipswich, South Dakota, Australia Liquid Personnel Full time $100,000 - $120,000 per year

    Job Title: Service Manager - Specialist CareLocation: IpswichPay Rate: £60,000 per annumSetting: 2b brain injury rehab & complex care unit with 26 residential beds plus a 6-bed Level 2 rehab unitJob Description:Liquid Personnel is recruiting on behalf of its client for a passionate and experienced Service Manager to lead a well-established brain injury...

  • Service Manager

    7 days ago

    Ipswich, Australia Connect Community Workforce Specialists PTY LTD Full time $90,000 - $120,000 per year

    ConnectCWS is an Out of Home Care Service Provider that has been built from the ground up, by Youth Workers, for Youth Workers.  With this in mind, our people are our focus, and our houses are designed to create healing homes for the young people in our care.  We work hard every day to provide these young people with a sense of community and support to...

  • Client Services Co-ordinator

    3 days ago

    Ipswich, Australia Aboriginal and Torres Strait Islander Legal Service Full time

    Purpose of the role Under the direct guidance of senior staff, (including the Regional Manager where appointed) provide professional, friendly, and culturally sensitive services to staff, clients, and visitors. A major component of this role involves co-ordinating a busy switchboard and reception area. It means being the first point of contact for our...

  • Ndis Service Manager

    1 week ago

    Ipswich, Australia Wesbro Services Full time

    **Job post summary** **Date posted**: 17 June 2025 **Pay**: AU$40.00 - AU$45.00 per hour Are you a proactive leader with experience in the NDIS sector and a strong commitment to supporting individuals with disabilities? In this role, you will oversee multiple Supported Independent Living (SIL) residences and Community Access Supports (CAS) participants...

  • Disability Services Manager

    5 days ago

    Ipswich, Australia Claro Disability Services Full time $80,000 - $120,000 per year

    Rare leadership opportunity to work across various accommodation sites with our amazing clientsMonthly RDO and competitive salaryPermanent full-time roleWho we are:Claro Disability Services is a leading provider of disability services across Australia. We provide outstanding, customer-focused disability services to Australians in their own homes, and in the...

  • Manager Regional Services

    5 days ago

    Ipswich, Australia Queensland Corrective Services Full time

    **Key Responsibilities**: - Provide advice, guidance, coordination and quality assurance on all aspects of human resource functions including recruitment, employee relations, disciplinary matters, change management, performance management, injury management, organisational culture and development and talent engagement. - Develop and implement workforce...

  • Client Services Manager

    1 day ago

    Ipswich, Australia Challenge Community Services Full time

    **JOIN US - SHAPE LIVES - BUILD YOUR CAREER** About the Role: We are seeking a dynamic and compassionate **Client Services Manager** to lead our Disability Services division. This pivotal role involves overseeing the delivery of support services across multiple sites, ensuring alignment with NDIS and other government-funded program requirements. You'll...

  • Perioperative Services Manager

    3 days ago

    Ipswich, Australia Ramsay Health Care Full time

    **Perioperative Services Manager** **St Andrew’s Ipswich Private Hospital | Permanent Full-time Opportunity** Are you looking to take the next step and advance your career in a key leadership and management role? We are searching for a leader to join our dynamic team at St Andrew’s Ipswich Private Hospital, supporting the Director of Clinical...