Service Development Manager

About The Role
The Service Development Manager PYDHS is the conduit that brings the strategic priorities, operational business and clinical elements of Prison and Youth Detention Health Services (PYDHS) together to ensure the provision of high quality patient care and achievement of agreed key performance indicators. This role supports the Senior Director PYDHS to translate strategic direction into operational deliverables.

It leads on the coordination, implementation and evaluation of multiple service improvement projects across the business unit and ensures effective governance systems are in place. It is also responsible for the effective management of significant contracts and Service Level Agreements within the PYDHS.

About You
Our ideal candidate will be someone who can demonstrate the following:

• High-level project management skills and experience, with a proven record of success in service development, improvement and performance management, in a health leadership/management role within a contemporary organisational environment.
• Ability to develop and implement innovative and contemporary models of care that address strategic priorities, key performance indicators, population healthcare requirements and external factors impacting on current and future resourcing.
• Knowledge or ability to rapidly acquire knowledge of the prison health system, service development and planning challenges and factors impacting on resource management and provide service development advice accordingly.
• Ability to drive change and develop services within a multi-disciplinary team, to enhance consumer focused service delivery and implement innovative solutions and strategies to achieve outcomes responsive to consumer needs.
• Effective interpersonal, negotiation and communication skills to engage stakeholders to ensure the efficient provision of a quality consumer focussed service and the ability to delegate appropriately to maximise the skills of staff.
• Highly developed written communication skills to effectively lead the development of briefs, board papers, reports and evaluations to provide strategic advice, develop services and drive prison health reform.

Mandatory Requirements

• A Queensland Corrective Services check will be undertaken on persons recommended for employment.

About West Moreton Health
West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.

To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community – Follow this link

As a Child Safe Organisation, At West Moreton Health

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Benefits

• 17.5 % annual leave loading (Additional allowances/entitlements may apply)
• 12.75 % employer contribution to superannuation
• Professional development
• Salary sacrificing options
• Wellness programs
• Employee Assistance Service (EAS).

To apply
Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.
Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.